Angie Kelso
Horn Lake,MS
Summary
Currently enrolling in CAD for certification 1 through 6 to refresh and continue to learn Computer Aided Drafting
Certified volunteer Firefighter for Eudora MS Fire department from 2001 to 2006. Worked with Eudora Fire Department in structure fires, grass fires. Maintained First Responder status. Helped other Civil Service Agencies with medical, fire, and mechanical tool support to create and maintain emergency situations
Hard working. Able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Material Handler Northside Freight and Returns
Fed Ex
05.2020 - 02.2021
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Attached identifying tags to containers to mark with identifying shipping information.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Participated in continuous improvement initiatives aimed at enhancing overall warehouse performance.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
Executive Administrative Assistant
Pinnacle Airlines
07.2001 - 09.2008
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Scheduled appointments and handled calenders for senior leadership.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Organized and updated schedules for executives.
Paralegal Secretary
Law Office Of Darin Vance
06.2001 - 07.2008
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Conferred with clients and other involved parties to gather and track case information.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Conducted detailed client intakes and entered information into company database.
Office Manager
Roy Medders Construction
08.1997 - 12.2001
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained accounts payable and accounts receivable.
- Maintained payroll and taxes.
Education
No Degree - Computer Science, Electrical Engineering
Delta State University
Cleveland, MSNo Degree - Computer Programming And Electrical Engineering
Christian Brothers University
Memphis, TNHigh School Diploma -
Horn Lake High School
Horn Lake, MS05.1993
Skills
- Material Handling
- Loading and unloading
- Order Picking
- Positive Attitude
- Heavy Lifting
- Package handling
- Teamwork and Collaboration
- Operations Support
- Labeling and boxing
- Expense Reporting
- Office Management
- File Management
- Calendar Management
- Document Preparation
- Spreadsheet tracking
- Spreadsheet Creation
- Administrative Support
- Executive Support
- Office Administration
- Interpersonal Communication
- Meticulous attention to detail
- Phone Etiquette
- Strong Problem Solver
- Excel spreadsheets
- Advanced MS Office Suite
- Schedule & calendar planning
- Multi-line phone proficiency
- Invoice Processing
- Financial Services
- AR/AP
- Mail Management
- Social media knowledge
- Bookkeeping
- Payroll
- Microsoft Office
- Proficient in MS Office
- Client Communication
- Attorney Support
- File and Records Management
- Document filing
- Legal Transcription
- Court Filing
- Exceptional writer
- Client Billing
- Legal Terminology
- Meeting Preparation
- Customer Service
- Excellent multi-tasking ability
- Data Entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll Processing
- Clerical Support
- Credit and collections
- Mail handling
- Scheduling
- Technical Support
- Computer Skills
- MS Office
- Problem Resolution
- Life Support Services
- Emergency Response Procedures
- Report Preparation
- Emergency Medical Treatment
- Safety and Security
- Incident Safety
- Community Relations
Timeline
Material Handler Northside Freight and Returns
Fed Ex
05.2020 - 02.2021
Executive Administrative Assistant
Pinnacle Airlines
07.2001 - 09.2008
Paralegal Secretary
Law Office Of Darin Vance
06.2001 - 07.2008
Office Manager
Roy Medders Construction
08.1997 - 12.2001
No Degree - Computer Science, Electrical Engineering
Delta State University
No Degree - Computer Programming And Electrical Engineering
Christian Brothers University
High School Diploma -
Horn Lake High School