Summary
Overview
Work History
Education
Skills
Additional Knowledge
Timeline
Generic

Angie Klaes

Elma,IA

Summary

  I am a friendly and energetic homemaker with 17 years of experience in childcare and education. Motivated to help my children become happy, healthy and well-behaved individuals. A Mother who regularly attends professional development seminars, school meetings and parent-teacher conferences to remain connected to the needs of my children and their teachers. Punctual mom driven to inspire and teach all children to be respectful, patient and positive. I Enjoy being a team player in a diverse community environment. 

   I am an Innovative Paraprofessioal skilled at promoting active learning through multiple learning approaches and hands-on activities. Energetic Paraprofessional genuinely interested in and respectful of young people. Passionate about learning and committed to maintaining up-to-date knowledge in the field. A Paraprofessional who empowers students with the tools they need to become ambassadors of knowledge and valuable members of society. Everyone deserves the chance to be who they want to be and to have the best education available to them.

​  I was a Pharmacy Cashier with demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry. Committed to providing quality pharmaceutical care as an essential link in disease management. Everyone is a friend, they should be greeted with a smile and have your full attention. Customers are your number one priority and you should be able to answer their questions, if not find someone who can. Privacy and having the correct information and medications are critical to the customer and you as a Pharmacy. Checking and double checking information is critical.

 

Overview

11
11
years of professional experience

Work History

Special Education Resource Paraprofessional

Riceville Community School District
Riceville, IA
08.2006 - 06.2015
  • Set up lesson materials, bulletin board displays and demonstrations.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Supervised an average of 50 students in classrooms, halls, cafeterias, schoolyards and on field trips.
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
  • Encouraged students with special academic interests to fully pursue those subjects.
  • Worked with other teachers and administrators to evaluate and revise elementary school programs.
  • Pursued professional development continually by attending educational conferences and teacher training workshops.
  • Maintained accurate and complete records for 20 students.

Cashier/ Customer Service

Hy-Vee Pharmacy
Charles City, IA
08.2016 - 05.2017
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Described product to customers and accurately explained details and care of merchandise.
  • Engaged with customers in a sincere and friendly manner.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Recommended merchandise to customers based on their needs and preferences.
  • Built relationships with customers to increase likelihood of repeat business.

Education

High School Diploma - undefined

BOLD Community School
1991

Skills

  • People-oriented
  • Customer service-oriented
  • Cash register familiarity
  • Detail-oriented
  • Data entry
  • Sales experience
  • Office support (phones, faxing, filing)
  • Composed and professional demeanor
  • Medical terminology knowledge
  • Special education
  • Calm under pressure
  • Mother of 4
  • Emotionally supportive
  • Positive and optimistic
  • Exceptional organizational skills
  • Social services knowledge
  • Goal-oriented
  • Friendly demeanor
  • Strong work ethic
  • Quick learner
  • MS Windows proficient
  • Resourceful and reliable worker
  • Close attention to detail
  • Lesson planning
  • Autism spectrum awareness
  • School district guidelines comprehension
  • Learning assessments
  • First Aid and CPR Certified
  • Behavior management systems
  • Verbal communication skills
  • Organizational Skills

Additional Knowledge

I have held many different positions through out the years, from babysitting, retail, cleaning, cooking, fieldwork, factory work, and home health. I am willing to try anything and to give it my all. I took time off to raise my four children, but was back working once they were all in school. 

I have taken additional college courses to broaden my knowledge and to become a better person.  I have a Certificate in Medical Terminology 1&2, I have my EMT Certification and I am also an active Court Appointed Special Advocate for children that are in the Court System. I enjoy broadening my knowledge and helping others. I am always looking for ways to be involved and to help others. I am always up for a new challenge or task.

Timeline

Cashier/ Customer Service

Hy-Vee Pharmacy
08.2016 - 05.2017

Special Education Resource Paraprofessional

Riceville Community School District
08.2006 - 06.2015

High School Diploma - undefined

BOLD Community School
Angie Klaes