Angie Le
Oakland,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
San Jose State University Business Marketing
San Jose, CA
01.2022 - 05.2022
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Assessed student assignments to check quality and completeness before submission for grading.
- Recorded grades for coursework and tests in online reporting system.
- Supported instructor with test administration, curriculum development and assignment grading.
- Assisted and mentored students in groups of up to [Number] by reviewing lesson teachings and [Action].
Resident Advisor
San Jose State University Housing Services
San Jose, CA
08.2019 - 05.2022
- Resolved conflicts and residential disputes
- Implemented supportive critical thinking, interpersonal, and empathetic skills
- Created an engaging and welcoming atmosphere for residents, including social events and activities
- Provided academic and personal resource
- Resume 2022
- Resume 2022.pdf
- Saved to Dropbox
- Sep 11, 2022 at 8:21 AM information to residents.
- Enforced policies and safety standards through building and room rounds.
- Promoted positive relations between residents and staff.
- Solved grievances and complaints by collaborating with residents.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
- Conducted tours, orientation and educational sessions for residents and families.
- Liaised between community programs and residents and counseled [Number] community and assisted living residents.
- Supported personal needs of residents dealing with diverse conditions.
- Mediated conflict to provide safe and secure environment through policy enforcement.
- Guided students to integrate into both academic and social communities on campus.
- Maintained communication with students' counselors, instructors, and staff members to promote supportive environment.
- Established consistent relationships with students to maintain professional boundaries.
- Facilitated minor care needs of facility by reporting issues to maintenance department for quick resolution.
- Assisted students in handling tough situations to resolve problems.
- Maintained individual records of emergency contacts and administrative support documentation for students.
- Initiated dormitory programs to foster positive relationships and safe social opportunities.
- Provided supervision for cafeteria, laundry and special activities of facility.
- Fostered productive and supportive environment for academic and social success.
- Conducted timely evaluation of student progress to update post-conflict and post-disaster goals aligned with campus expectations.
Front End Associate
I-Tea USA, Inc
San Ramon, CA
11.2017 - 08.2018
- Handled monetary transactions
- Provided support in food and drink handling
- Provided friendly customer service.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Operated [System] to process customer orders.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Greeted over [Number] patients per day.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Maintained cash drawer of $[Amount] or more per shift.
- Completed inventory counts and ordered merchandise.
- Reviewed weekly sales ads and monitored price changes.
Yearbook Editor-in-Chief
California High School
San Ramon, CA
09.2017 - 06.2018
- Demonstrated organizational and leadership skills by managing and delegating tasks to over 35 yearbook staff members
- Final editor and reviewer for written and visual content.
- Oversaw, trained and developed writers and associates, assistants and junior editors to optimize production and quality of work.
- Supported and encouraged editorial board to provide independent and objective advice, opinions and perspectives to enhance publication.
- Adhered to ethical guidelines and standards to promote responsible publication and media practices.
- Minimized procedural problems and publication errors by [Action].
- Assigned manuscript submissions to editorial board for peer review and publishing determination
- Determined readiness of written pieces, made changes and approved final versions for publication.
- Prepared, rewrote and edited pieces to improve readability and impact.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
- Interviewed sources and developed relationships with informants to obtain vital information for stories.
- Devised attention-grabbing headlines and summaries for articles.
- Guided and motivated staff to achieve demanding targets under tight deadlines.
- Provided concise and constructive editorial feedback to writers by [Action].
- Communicated directly with reporters to assess stories and improve quality of work.
- Chose and prepared photos for use with feature pieces with [Software] by [Action].
- Monitored breaking news for information on incidents, events and topics of interest to quickly assign coverage to staff.
- Supported design team by helping develop layouts and collaborating with production professionals to create publications.
- Checked reference sources, like [Type] and [Type], to verify dates, facts and statistics.
- Assigned stories, led content development meetings and reviewed completed stories to guide execution of concepts and tone.
- Built productive relationships with writers, [Job title], designers and other professionals to successfully produce [Result].
- Coordinated with writers to maintain consistent voice while removing [Type] problems.
- Managed team of [Number] personnel to deliver consistent, accurate, engaging and [Type] content.
- Reviewed reports and recommended changes to improve copy flow.
- Edited existing PowerPoint slides to enhance corporate message.
- Maintained professional, friendly and productive relationships with coaches, athletes and team representatives to stay updated on team strategies, changes and victories.
- Collaborated with graphics department to develop and implement visual elements such as [Type] and [Type].
- Developed and optimized online and print strategies to maximize coverage, advertiser funding and subscriptions.
- Posted and promoted articles on [Type], [Type] and [Type] social media platforms.
- Oversaw team of [Number] reporters, [Job title] and support staff when creating [Type] show each [Timeframe].
- Assigned various topics and story concepts to [Number] writers for coverage.
- Prepared [Type] page budgets, set layouts and selected photos for stories to boost readership.
- Planned budgets worth over $[Amount] and negotiated contracts with [Number] freelance writers.
Senior Editor
California High School
San Ramon, CA
09.2016 - 06.2017
- Guided and motivated staff to achieve demanding targets under tight deadlines.
- Built productive relationships with writers, [Job title], designers and other professionals to successfully produce [Result].
- Coordinated with writers to maintain consistent voice while removing [Type] problems.
- Managed team of [Number] personnel to deliver consistent, accurate, engaging and [Type] content.
- Trained contributors, editors, associates and designers on expectations, processes and organization style guidelines.
- Prepared, rewrote and edited pieces to improve readability and impact.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
- Determined readiness of written pieces, made changes and approved final versions for publication.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
- Interviewed sources and developed relationships with informants to obtain vital information for stories.
- Devised attention-grabbing headlines and summaries for articles.
- Provided concise and constructive editorial feedback to writers by [Action].
- Communicated directly with reporters to assess stories and improve quality of work.
- Chose and prepared photos for use with feature pieces with [Software] by [Action].
- Monitored breaking news for information on incidents, events and topics of interest to quickly assign coverage to staff.
- Supported design team by helping develop layouts and collaborating with production professionals to create publications.
- Checked reference sources, like [Type] and [Type], to verify dates, facts and statistics.
- Assigned stories, led content development meetings and reviewed completed stories to guide execution of concepts and tone.
- Reviewed reports and recommended changes to improve copy flow.
- Edited existing PowerPoint slides to enhance corporate message.
- Maintained professional, friendly and productive relationships with coaches, athletes and team representatives to stay updated on team strategies, changes and victories.
- Collaborated with graphics department to develop and implement visual elements such as [Type] and [Type].
- Developed and optimized online and print strategies to maximize coverage, advertiser funding and subscriptions.
- Posted and promoted articles on [Type], [Type] and [Type] social media platforms.
Education
Bachelor of Science - Business Administration- Marketing
San Jose StateUniversity
San Jose, CA08.2022
High School Graduate -
California High School
San Ramon, CA06.2018
Skills
- Experience with Diverse Student Populations
- Organizing and Distributing Materials
- Electronic Grading Software
- Enthusiasm for Students and Teaching
- Instructional Exhibits and Displays
- Collaborative and Team-Oriented
- Organizational and Planning Skills
- Small Group Support and Assistance
- Audio-Visual Demonstrations
- Supervising Classroom Activities
- Student Behavior and Progress Reporting
- Coordinating with Teachers and Specialists
- Encouraging Participation and Inclusivity
- Facilitating Online Learning
- Computer and Microsoft Office Skills
- Lesson Planning and Preparation
- School Policy and Rules Enforcement
- Classroom Maintenance and Inventory
- Classroom Integration
- Attendance Recordkeeping
- Technological Integration
- Grading Assignments
- Student Needs Assessments
- Resident Support
- Resident Care Standards
- Standard Operating Procedure
- Copy Proofreading
- Proof Review and Approval
- Manuscript Evaluation
- Strong Communication and Interpersonal Skills
Accomplishments
- Collaborated with team of [Number] in the development of [Project name]. Won 2nd place
Certification
- Completed Study Abroad Program at Ewha Woman's University - September 2021 to December 2021
Languages
English
Native or Bilingual
Korean
Limited Working
Chinese (Cantonese)
Limited Working
Timeline
Teacher's Assistant
San Jose State University Business Marketing
01.2022 - 05.2022
Resident Advisor
San Jose State University Housing Services
08.2019 - 05.2022
Front End Associate
I-Tea USA, Inc
11.2017 - 08.2018
Yearbook Editor-in-Chief
California High School
09.2017 - 06.2018
Senior Editor
California High School
09.2016 - 06.2017
Bachelor of Science - Business Administration- Marketing
San Jose StateUniversity
High School Graduate -
California High School
- Completed Study Abroad Program at Ewha Woman's University - September 2021 to December 2021
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