Summary
Work History
Education
Skills
Timeline
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Angie Leonard

Phoenix,AZ

Summary

Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support.

Work History

Food Supervisor I

Sodexo

Run Unit Solo, Complete weekly inventory for unit, Process and receive weekly orders for all food and supplies needed to operate the grill. Process daily bank logs for cash register and weekly cash sales. Provide weekly safe reconciliation as well as cash deposits for bank. Complete daily temp logs and weekly sanitation logs for unit. Food prep daily for morning and lunch rush, ring up customers order cook them as well and do all closing for unit at end of shift with cleaning and sanitizing everything. Help in all catering needs when necessary, at my campus and other campuses on days I don’t work.

Customer Service Advocate

Carvana
  • Help customers get into used cars from start to finish. Get them preapprove for purchases, help find cars that is in their budget range or for some ones they are interested in. Then help them with the purchasing logistics as well as all the financial documentation uploading such as Driver license, proof of address and banking information as well as pay off documentation and title of trade in if necessary. Explain warranty information and money back guarantee information for the seven day no questions ask. Help customers with any fault in purchases and distribute temporary plate for vehicle.

Scheduling Coordinator/Medical Assistant

Phoenix Heart Center
  • Orders and medical assisting at our current I played many rolls in this company, but my main role was Coordinator of our Vein Clinic
  • Stock and inventory all supplies needed for surgeries performed in office
  • Set up procedures for Radio Frequency Ablations
  • Assist Doctor in procedures
  • Retrieve Prior authorizations for Procedures and all in office testing that include the following Ultrasounds, Echocardiograms, Stress test & Great -& Small Saphenous Ablations.
  • Build and post outside encounters for the Doctors inpatient procedures and visits at all hospitals they encounter.
  • Fix and correct outgoing billing errors
  • PreRegistration for hospital procedures done in hospital
  • Float when needed to check in scanning in insurance and ID's, collecting co-payments, check out scheduling patient for follow up appointments and in office testings and offsite testing.
  • Send out medication refills and laboratory and sister practices

Medical Assistant Instructor

UEI College
  • Company Overview: Phoenix, AZ Campus
  • Teach Medical Assisting to potential Medical Assistants 9-month program
  • Follow with guided modules and Syllabus instruction
  • Preform and help maintain student's curriculum to manage C average to pass each module
  • Participate and structure field trips and graduations
  • Phoenix, AZ Campus

Medical Assistant

Advanced Heart and Vascular Institute
  • Perform Electrocardiograms (EKG) on all patients
  • Place holter and event monitors on patients, follow the process and patient though the process and give updated information to doctor
  • Perform vitals on patients and room them.
  • Help with medical records request, send them out to appropriate clinics
  • Retrieved Cardiac clearances for patients.
  • Fill prescription request that come in through fax and electronically
  • Retrieve Prior authorizations/ Pre-certification for procedure done in office and for some of the medications the doctor prescribes
  • Submit clinical information for appeals or set up peer to peer for the doctors/NP
  • Clean and restock patient rooms
  • Help with filing charts back into chart room
  • Make confirmation calls for appointments, procedures and follow-ups.
  • Triage calls when needed and chart in EMR (electronic medical record) system

Medical Assistant

Center for Venous Disease
  • Checked patients in and out for office or procedure visits, collect funds for co-payment and purchases
  • Schedule patients for surgical procedures, ultrasounds and follow-up visits.
  • Verify Insurance information for new and existing patients
  • Get authorizations for surgical procedures
  • Room and vital patients
  • Assist the doctor in the variety of procedures
  • Set up all medical equipment necessary for surgical procedures daily
  • Draw up medication needed for the surgeries
  • Sterilize and auto clave medical instruments used in procedures
  • Make surgical packs for procedures
  • Chart in CGMWebEHR during and after procedures and scan documents into EDOCS
  • Train all student externs and new employees how to set up procedures
  • Float to front office when needed and do scheduling and collection of payments.
  • In charge of the ordering of all office supplies and ordering of compression stockings.
  • In charge of the stocking and inventory of procedure rooms and tracking of medical supplies needed for procedures such as catheters and medical instruments
  • Responsible for the measuring of legs and the teaching of how to apply the medical grade compression stockings to the new patients and walk-ins

Child Life Assistant

Phoenix Children's Hospital
  • I provided emotional and development growth through play for patients in the Cardiovascular Intensive Care Unit and the Pediatric Intensive Care Unit as well as provided support and guidance for siblings and family members in the playroom and at bedside.
  • I was responsible for providing medical and self-expression activities for more than 50+ patients and siblings daily.
  • I maintained and ran the cardiovascular playroom.
  • I worked one on one or in-group setting with patients and families that utilized the playroom.
  • Guided new and existing volunteers with daily progress notes of patients in the units I worked in.
  • Managed the playroom monthly budget and ordering of supplies for the both Cardiovascular and Pediatric Intensive Care Units.
  • Completed yearly modules for child development and safety compliance knowledge.
  • Work with high profile patient and families as well as visitors visiting the children.

Child Life Assistant

St. Joseph Hospital
  • I coordinated daily play settings one on one and group settings in the playroom and bedside in the Pediatric ICU's and Rehabilitation Units.
  • Provided medical crafts activities for patients on multiply floors in the hospital.
  • Responsible for playrooms and Teen rooms activities and craft calendar.
  • Assisted pet therapy dogs for visitations in patient's rooms.
  • Trained and guided new volunteers into the program.
  • Coordinated weekly work schedule for the child life assistants.
  • Organized group events for patients when special visitors or celebrities would visit.
  • Completed training and developmental modules as well as safety and health compliance skills yearly.

Education

Child Development -

Maricopa Community Colleges, Glendale Community College
Glendale, AZ

Associates in Science - Medical Assisting

Anthem College

Healthcare Management - undefined

Anthem College

Cardiographer Technician - undefined

Arizona Medical Training Institute

Skills

  • Food preparation
  • Scheduling staff
  • Sanitation procedures
  • Food presentation
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Direct patient care
  • Phlebotomy techniques
  • Specimens collection and processing
  • Professionalism and ethics
  • Insurance verification
  • Maintaining confidentiality
  • Appointment setting
  • Sterilization techniques
  • Medical supply inventory
  • Equipment sterilization
  • Prioritizing stat orders
  • Payment collection

Timeline

Medical Assistant Instructor

UEI College

Medical Assistant

Advanced Heart and Vascular Institute

Medical Assistant

Center for Venous Disease

Child Life Assistant

Phoenix Children's Hospital

Child Life Assistant

St. Joseph Hospital

Associates in Science - Medical Assisting

Anthem College

Healthcare Management - undefined

Anthem College

Cardiographer Technician - undefined

Arizona Medical Training Institute

Food Supervisor I

Sodexo

Customer Service Advocate

Carvana

Scheduling Coordinator/Medical Assistant

Phoenix Heart Center

Child Development -

Maricopa Community Colleges, Glendale Community College
Angie Leonard