Angie Manis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
School Bus Driver
Santa Fe ISD
10.2020 - 12.2022
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Communicated information to parents to promote good communication and transparency.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Rural Mail Carrier
Santa Fe, TX USPS
12.2017 - 06.2019
- Engage in sort, bundle, and delivery of mail addressed to homes and businesses on an assigned route
- Deliver mail that consists of letters, circulars, magazines, catalogs and small packages to over 300 stops on daily route.
- Sorted mail according to order of address appearance for easy access in field.
Project Superintendent Clerk
StarCon International
10.2016 - 07.2017
- Successfully promoted within company after two days due to strong work ethic and consistent focus on customer service
- Supported a team of 50+ employees ensuring operations ran smoothly, maintained employee records, tracked documents, and ordered supplies
- Highly trained in handling employee benefits; thoroughly explained options
- Distributed, collected, and submitted sign-ins/timecards, nightly headcount, and nightly rollover activities
- Contributed to effective and detailed reporting and data entry through implementation of Manpower Report and Nightly Force
- Report and Distribute
- Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- Handled scheduling of subcontractors and staff to complete projects within required timeframes.
Administrative Assistant
Paragon Emergency Center, Webster
04.2015 - 08.2016
- Managed a multi-line telephone and front-desk reception area within a fast-paced, high-volume environment
- I directed patientflow, completing registration quickly and cordially, as to minimize patient wait times
- I provided administrative support forseveral nurses and physicians
- I also confirmed patient information, collected copays, verified insurance, and evaluated theaccuracy of provider charges.
Account Manager
GIA
01.2012 - 02.2014
- Developed and implemented strategic initiatives designed to optimize the performance of key accounts
- Utilized consultativeselling, market research trends, and consumer behavior patterns to successfully sell service auto, home and Windstorm policies
- Managed and underwrite Windstorm policies in accordance with company, state, and federal regulations
- Successfully enhanced
- QuickBooks expertise; produced all commission checks
- Proactively pursued the development and execution of strategic account plans to ensure achievement of assigned businessgoals.
Customer Service Representative
Mark Spurgeon Insurance Agency, Inc
02.2005 - 01.2012
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding company operations, policies and services.
Education
GED -
Texas City High School
Texas City, TX05.1998
Skills
Product and Service Sales
- Business Development
- Account Management
- Carrier Relations
- Product Knowledge
- Risk Management
Accomplishments
Held P&C License. Life & Health License. Pursuing to obtain P&C License once again.
Timeline
School Bus Driver
Santa Fe ISD
10.2020 - 12.2022
Rural Mail Carrier
Santa Fe, TX USPS
12.2017 - 06.2019
Project Superintendent Clerk
StarCon International
10.2016 - 07.2017
Administrative Assistant
Paragon Emergency Center, Webster
04.2015 - 08.2016
Account Manager
GIA
01.2012 - 02.2014
Customer Service Representative
Mark Spurgeon Insurance Agency, Inc
02.2005 - 01.2012
GED -
Texas City High School
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