Senior Litigation Paralegal with 13 years of dedicated experience in the Automotive Industry, known for exceptional productivity in high-pressure environments. Proven ability to communicate complex legal concepts effectively, enhancing cross-team collaboration. Successfully reduced financial exposure by developing and delivering comprehensive training on lemon law litigation and associated risks. Committed to leveraging litigation support expertise to foster operational enhancements.
Overview
21
21
years of professional experience
Work History
Senior Litigation Paralegal
Mitsubishi Motors North America, Inc.
Franklin, Tennessee
04.2022 - Current
Analyzed incoming data from sources and provided detailed reports to case teams.
Drafted correspondence, documented data and submitted materials to appropriate parties.
Met with clients and attorneys to discuss case details and evidence.
Coordinated expert witnesses' schedules for interviews or depositions.
Attended mediations as well as depositions with attorney and s when requested.
Assisted litigation teams on legal automation requirements and systems capabilities to facilitate investigatory or litigation decisions, trial preparation and trial presentation.
Collected case materials such as evidence, exhibits, motions and subpoenas.
Aided senior leadership during executive decision-making process, meeting with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
Negotiated settlements between parties involved in a dispute.
Assisted with the preparation of witnesses for deposition or trial testimony.
Tracked data, created graphs and completed calculations using Microsoft Excel.
Called witnesses to give testimonies during court hearings.
Managed multiple projects simultaneously while meeting tight deadlines in a fast-paced environment.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assisted with customer requests and answered questions to improve satisfaction.
Senior Paralegal and Paralegal
Nissan North America, Inc.
04.2015 - Current
Review and analyze new summons / complaints
Research and provide responsive documents related to subpoena’s
Review, revise, and correct discovery, releases, indemnification requests, Lemon Law Booklets
Discuss case evaluations, defense strategy, and risk analysis with local counsel
Attend mediations and provide settlement authority
Provide guidance and direction to local counsel regarding discovery (document production, deposition notices, settlement authority, etc.), settlement negotiations, and selection of trial candidates
Researches statutory, regulatory and case law on various issues
Conduct monthly training of new agents, dealer technical specialist staff, regional personnel, and facilitate training with local counsel
Discuss and provide recommendations for consumer affairs claims, and other support as needed
Provide reporting on various issues such as trends, allegations, and costs
Arbitration Specialist 1 and 2
Nissan North America, Inc.
10.2012 - 04.2015
Investigate and evaluate facts at issue in dispute(s)
Utilize state regulations to determine course of action
Collaborate with outside counsel, legal, and consultants to support litigation matters
Assist outside counsel regarding case progress and resolution
Prepare documentation to appropriate personnel regarding small claims hearings
Research and respond to attorney demands within required time frame
Provide training to Arbitration 1 Specialists
Research and respond to Lemon Law, Better Business Bureau, and Attorney General claims
Review and research cases to resolve issues and ensure lawful guidelines are followed
Participate in Better Business Bureau hearings as a Nissan representative
Collect and perform calculations to provide applicable parties for repurchase/replacement figures
Complete mandated and voluntary vehicle repurchase/replacements
Negotiate pre-litigation lemon law and breach of warranty issues
Facilitate problem resolution between consumer affairs personnel, consumers, dealerships, and regional personnel
Executive Specialist
Nissan North America, Inc.
Franklin, TN
01.2012 - 10.2012
Company Overview: (Kelly Services)
Consult with individuals on behalf of executives, committees, and boards of directors
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors
Prepare responses to correspondence containing routine inquiries
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
(Kelly Services)
Consumer Affairs Regional Specialist
Nissan North America, Inc.
Franklin, TN
07.2011 - 01.2012
Company Overview: (Kelly Services)
Communicate with consumers regarding problem resolution
Contact dealerships and regional staff regarding goodwill decisions to assist consumers
Provide information to consumers regarding vehicle warranty
(Kelly Services)
Team Leader / Regional Account Specialist
Medical Reimbursements of America
Franklin, TN
09.2003 - 10.2009
Contact patients, insurance companies, and attorneys regarding all motor vehicle accident information and slip and fall claims
Research and determine primacy of coverage in automobile and slip and fall claims
Prepare and submit documentation to notify parties, if applicable, of subrogation claims