Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angie M. Regier

Renton

Summary

To use my diverse skills and abilities in a fast paced administration or sales position, where I can learn and grow with in the company and utilize my skills and abilities.

Experienced with customer engagement, product knowledge, and sales techniques. Utilizes effective communication to improve customer satisfaction and drive sales. Track record of working collaboratively within team to meet and exceed sales targets.

Overview

20
20
years of professional experience

Work History

Cocktail Server, Bartender

Daniel’s Broiler
07.2010 - Current
  • Cocktail/Dinner server in a fast paced exquisite fine dining environment
  • Provide exceptional customer service for the ultimate fine dining experience
  • Money management/sales book keeping
  • Menu, wine, and product knowledge
  • Sales knowledge and ability
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.

Bartender, server

The Wok
08.2012 - 11.2013
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Manager, Bartender, Cocktail Server, Server

The Keg Restaurant
10.2008 - 08.2010
  • Cocktail/Dinner Server in fast paced fine dining environment
  • Provided exceptional customer service for the ultimate fine dining experience
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Manager, District Trainer, Human Resources Assistant

Public Storage
05.2007 - 09.2009
  • Property management for 2,000 storage unit facility
  • Daily report and audit preparation
  • Daily management of rentals and property upkeep
  • Performed management training on policies and procedures for the entire district and schedules
  • Unit rental sales
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Cocktail Server, Server

Sea Galley
08.2006 - 05.2007
  • Cocktail/Dinner Server in fast paced high volume dining environment
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
  • Communicated with guests to record orders and assess needs.
  • Boosted beverage sales through strategic upselling techniques and promoting daily specials.
  • Anticipated guest needs and provided proactive service.
  • Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events.

Sales Representative, Trainer

Macy’s
02.2005 - 08.2006
  • Commission based department store sales and customer service
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.

Education

Yakima Valley Community College
Yakima, Washington
01.2007

Early Childhood Education

Central Washington University
Yakima, Washington
01.2007

Diploma - undefined

Nooksack Valley High School
Sumas, Washington
01.2003

Skills

  • Microsoft Office 2000, Windows XP Professional, Word, Excel, Outlook, Money Management
  • Strengths in multitasking, customer service, office organization, team activities and attention to detail
  • Customer service
  • Cash handling
  • Reliability and punctuality
  • Sales consultation
  • Sales goal establishment

Timeline

Bartender, server

The Wok
08.2012 - 11.2013

Cocktail Server, Bartender

Daniel’s Broiler
07.2010 - Current

Manager, Bartender, Cocktail Server, Server

The Keg Restaurant
10.2008 - 08.2010

Manager, District Trainer, Human Resources Assistant

Public Storage
05.2007 - 09.2009

Cocktail Server, Server

Sea Galley
08.2006 - 05.2007

Sales Representative, Trainer

Macy’s
02.2005 - 08.2006

Early Childhood Education

Central Washington University

Diploma - undefined

Nooksack Valley High School

Yakima Valley Community College

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