Angie Nakhle
Medical Receptionist Assistant
Brooklyn,NY
Summary
Hardworking Medical Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
MEDICAL RECEPTIONIST/ASSISTANT
BODYSCULPT PLASTIC SURGERY
, YORK NY
06.2021 - Current
- Coordinated patient scheduling, check-in, check-out, and billing payments
- Documented patient medical information, case histories, and details to facilitate smooth appointments and payments
- Completed clerical duties and tasks for clinic administration, billing procedures, and all forms of collection of payment management
- Used computer programs and registration systems to schedule patients for routine and complex procedures, and surgeries
- Fielded Concerns surrounding patients and care, liaising between physician and patients
- Assist surgeon during minimally invasive surgery
- Keep patient procedure areas clean
- Refer patients to affiliated outpatient facilities for procedures that cant be completed at the clinic
- Confirmed that patients signed required documentation prior to scheduled procedures
- Sterilized instruments and confirmed that necessary equipment was in proper working order prior to procedures
- Inventoried supplies and placed orders.
FRONT DESK/SUPERVISOR
MEDRITE URGENT CARE
BROOKLYN, NY
02.2021 - 06.2021
- RESPONSIBLE FOR STANDARDS OF CLEANLINESS AND PATIENT CARE
- OPENED AND CLOSED THE BUSINESS AS NEEDED
- INTERACTED WITH PATIENTS IN A PROFESSIONAL AND TIMELY MANNER
- PROCESSED PATIENT AND INSURANCE INFORMATION USING EXPERITY/VELOCIDOC
FRONT DESK RECEPTIONIST
CENTERS URGENT CARE
BROOKLYN, NY
10.2019 - 02.2021
- MOVED PATIENTS THROUGH APPOINTMENT AS SCHEDULED
- COLLECTED ALL CO-PAYS AND PAYMENT USING REALMED, SCHEDULED APPOINTMENTS AS NEEDED
- RESPONDED AND COMPLIED TO REQUESTS FOR INFORMATION, COMPLETED CLERICAL DUTIES AS ASSIGNED
- USING ECLINICALWORKS & EMR
- ENSURED RECEPTION AREA WAS WELL MAINTAINED, NEAT AND CLEAN
- SAFEGUARDED PATIENT PRIVACY AND CONFIDENTIALITY
- WORKED AS A TEAM WITH THE NURSES' STATION, CHEMOTHERAPY, LAB, AND MEDICAL RECORDS
PATIENT SERVICE ASSOCIATE
NYU LANGONE MEDICAL CENTER
Brooklyn, NY
07.2013 - 05.2019
- Interviewing patients for financial and demographic data
- Works directly with Physicians, Nurses and Physician Assistants
- Responding quickly to oncoming traumas, updating/verifying information
- Responsible for answering calls
- Admissions, dispositions, transfers and transportation
- Registration and insurance information using EMR & EPIC
VOLUNTEER
GENTILE CAMPAIGN OFFICE
Brooklyn, NY
05.2005 - 08.2013
- Help generate awareness in and around the community by handing out flyers during elections
- Communicate to local residents by placing continuous phone calls to help councilmen acquire votes
- Updated database by counting and tallying votes for councilmen.
HOSTESS
BENCHMARK RESTAURANT
Brooklyn, NY
04.2012 - 07.2013
- Greet and seat all customers in a professional and friendly manner
- Responsible for answering multi-line phone calls and reserve reservations
- Report back to management of any special customer request to ensure customer satisfaction
- Efficiently handled many customers during peak hours in a high paced busy environment.
HOSTESS
BEAUTY AND ESSEX
New York, NY
11.2010 - 01.2012
- Schedule dining reservations and arrange parties for high volume well known restaurant Greet guests, escort them to their table, and provide menus to them
- Inspect dining room stations for neatness, cleanliness
- Assist management in assuring that restaurant staff members completed required duties.
TELLER
VALLEY NATIONAL BANK
New York, NY
10.2009 - 11.2010
- Strong Customer Service in busy bank location
- Handled various account transactions
- Proactively handled sales for bank products while providing exceptional service
- Trained and supervised new hires
FINANCE ADMINISTRATIVE SECRETARY
NYU SKIRBALL MEDICAL INSTITUTE
New York, NY
05.2007 - 10.2009
- Billed and processed invoices
- Collecting, entering, and updating billing information for budgeting purposes Responsible for Clerical duties: Answering phone calls, filing, shredding legal documents, etc
- Event planning for the week
Education
Esthetic Licensing of Skin Care -
Atelier Esthetique Institute of Esthetics
12.2019 - 06.2020
A BACHELOR OF ARTS - CRIMINAL JUSTICE
JOHN JAY, COLLEGE OF CRIMINAL JUSTICE
09.2007 - 12.2009
HIGH SCHOOL DIPLOMA - CORE
BISHOP KEARNEY HIGH SCHOOL
09.2003 - 06.2007
Skills
TECHNICAL SKILLSFamiliar withMS Office (Word, Excel, PowerPoint, Access and Outlook), Internet explorer Hands-onEpic, Emr, Experity, Velocidoc, EclinicalsKnowledge of: OpenTable
EMR / EHR
Appointment Scheduling
Outpatient care
Inpatient care
Electronic Medical Records
Payment collection
Patient Scheduling
Inventory oversight
Excellent Communication
Pre-hospital Care
Medical office administration
Timeline
MEDICAL RECEPTIONIST/ASSISTANT
BODYSCULPT PLASTIC SURGERY
06.2021 - Current
FRONT DESK/SUPERVISOR
MEDRITE URGENT CARE
02.2021 - 06.2021
Esthetic Licensing of Skin Care -
Atelier Esthetique Institute of Esthetics
12.2019 - 06.2020
FRONT DESK RECEPTIONIST
CENTERS URGENT CARE
10.2019 - 02.2021
PATIENT SERVICE ASSOCIATE
NYU LANGONE MEDICAL CENTER
07.2013 - 05.2019
HOSTESS
BENCHMARK RESTAURANT
04.2012 - 07.2013
HOSTESS
BEAUTY AND ESSEX
11.2010 - 01.2012
TELLER
VALLEY NATIONAL BANK
10.2009 - 11.2010
A BACHELOR OF ARTS - CRIMINAL JUSTICE
JOHN JAY, COLLEGE OF CRIMINAL JUSTICE
09.2007 - 12.2009
FINANCE ADMINISTRATIVE SECRETARY
NYU SKIRBALL MEDICAL INSTITUTE
05.2007 - 10.2009
VOLUNTEER
GENTILE CAMPAIGN OFFICE
05.2005 - 08.2013
HIGH SCHOOL DIPLOMA - CORE
BISHOP KEARNEY HIGH SCHOOL
09.2003 - 06.2007