Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Office Manager
Hr One
Lake Charles
04.2012 - 04.2025
Managed daily office operations and coordinated administrative tasks for efficient workflow.
Organized schedules and appointments for executives and staff to optimize time management.
Oversaw office supply inventory and ensured timely procurement of necessary materials.
Maintained employee records and handled sensitive information with confidentiality.
Developed and implemented office policies to improve operational efficiency.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Organized company events including holiday parties, team building activities .
Processed payroll accurately ensuring all employees were paid on time.
Administered payroll and maintained proper documentation of employee personnel.
Administrative Assistant
Terrell and Associates
Lake Charles
02.2008 - 04.2012
Managed scheduling and calendar coordination for senior executives.
Organized office supplies and maintained inventory levels regularly.
Maintained confidential files and ensured data privacy compliance consistently.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Handled confidential documents in an organized fashion according to established protocol.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Scheduled appointments between clients and customers and internal staff members.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
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