Angie Perkins
Conroe,TX
Summary
Proven Sales Manager at Service Corporation International, adept in customer relationship building and sales team leadership. Excelled in maximizing revenue through strategic sales planning and exceptional negotiation skills, achieving significant growth. Skilled in coaching teams to surpass revenue goals, demonstrating a strong blend of analytical and interpersonal abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Family Service Counselor
Service Corporation International
Houston , TX
01.2024 - Current
- Consulted with customers to aid selection and purchase of products that met needs.
- Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conducted outbound calls to existing clients to upsell products or services.
- Upsold and cross-sold products to existing customers to maximize revenue.
- Participated in trade shows and sales events to promote products and network with potential clients.
- Provided customers with product information, pricing and availability.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Sales Manager
Service Corporation International
Houston, TX
12.2016 - 01.2024
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Created and presented monthly reports to management on sales performance.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Performed sales consultations and educated clients on products and services.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
General Manager of Operations
Lonestar Distribution
Indianapolis, IN
08.2012 - 01.2016
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Ensured compliance with safety guidelines by regularly inspecting work areas.
- Delegated work to staff, setting priorities and goals.
- Established key performance indicators for tracking progress towards organizational objectives.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Recruited, hired, and trained new staff members according to organizational standards.
- Conducted regular meetings with department heads to review progress against goals and objectives.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
National Sales Director
Lonestar Distribution
Dallas, TX
09.2005 - 08.2012
- Provided detailed sales reports and forecasts to executive management for strategic decision-making.
- Designed and executed sales strategies across multiple channels to increase market share.
- Cultivated strong relationships with industry influencers who could help promote the brand's message.
- Stayed up to date with new product launches and kept sales team members on board with changing plans.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Hired and motivated high-performing sales team.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Education
High School Diploma -
Nimitz High School
Houston, TX05-1991
Skills
- Sales expertise
- Preneed arrangements
- Advanced arrangements
- Customer service management
- Customer relationship building
- Sales team leadership
- Exceptional negotiation skills
- Account management
- Salesforce tool development
Accomplishments
- Maintained Highest JD Power Award
- Exceeded Sales Quota month after month
Certification
- Global Atlantic Pre-Planning Insurance License
Timeline
Family Service Counselor
Service Corporation International
01.2024 - Current
Sales Manager
Service Corporation International
12.2016 - 01.2024
General Manager of Operations
Lonestar Distribution
08.2012 - 01.2016
National Sales Director
Lonestar Distribution
09.2005 - 08.2012
High School Diploma -
Nimitz High School