Angie Peterson
Mendon,Utah
Summary
Twenty Five Years of customer service experience.
Proficient in Windows, Word, Excel, Internet, Intranet and e-mail.
Excellent communication skills,
Enjoying working with people, but also can work on there own.
Ability to multi-task and prioritize.
Experience handling multi-line phone.
Ability to work proficiently in high-stress situations.
Ability to help others in high-stress situations as a member of a team.
Overview
27
27
years of professional experience
Work History
Senior Administrative Assistant
Utah State University
02.2023 - Current
- Maintain schedule, professional calendar, and appointments for Dean of College.
- Setup, meetings with multiple department heads and key staff for leadership team at college and take minutes.
- Facilitate day to day office tasks and collaborate with staff assistant and student worker on both daily tasks and ongoing projects.
- Projects such as college level of commencement, awards ceremony and scholarship banquet are ran out of Dean's Suite and Dean's Assistant is in charge of putting on these events.
Staff Assistant, Senior/ Office of the Provost
Utah State University
11.2022 - 02.2023
- Calendaring and assisting of daily tasks for Senior Vice Provost/ Vice President and others in Prvost's office
- Working closely with chair of general education and course fee committee
- Planning and carrying out events for both main and statewide campuses
- Assist with planning and executing Integrated Studies Graduation
Staff Assistant, Senior/ Department of Management
Utah State University
01.2021 - 01.2022
- Daily tasks include use of outlook, word, excel, windows, internet, email, and other communication with different business including faculty and staff at Huntsman School of Business.
- Working with different departments throughout Business School to make sure all faculty and staff day to day needs are met.
- Knowledge of systems on campus such as IDEA, Banner, ServiceNow, Salesforce and other programs.
Assist with planning and setting up for events both departmental and statewide.
Executive Assistant/Project Manager
IC Group
01.2020 - 01.2021
- Daily tasks include use of word, excel, windows, internet, email, and other communication with different business including Financial Institutions
- Detail proofs for projects and sending on to customers after receiving them from manufacturer
- Move projects from proofing into manufacturing
- Sale of custom covert items to Law Enforcement and Fire agencies around country including government agencies
- Daily tasks include use of word, excel, windows, internet, email as well as payroll and data tracking software
- Working on and submitting government contracts
- Invoicing and billing to customers for purchases
- Communication with Agents, Officer, Chiefs and other customers
- All other duties include anything secretarial that needs to be done by either CEO or COO.
9-1-1 Dispatcher
Logan City Police
01.1998 - 01.2016
- Answer multi-line phone system for police department, including 911 emergency and nonemergency calls
- Responsible for dispatching police officers, fire and medical personnel from several agencies, monitoring their whereabouts and ensuring their safety
- Monitor several radio frequencies and log all radio traffic into ComputerAided Dispatch system
- Run driver's license and car registration inquiries, warrant checks and criminal history records via National Law Enforcement Telecommunications System
- Certified on Utah Criminal Justice Information System
- Certified as Emergency Medical Dispatcher
- Certified in CPR and First Aid
- Ten years as Communications Training Officer with multiple trainees completing training program.
Education
High School Diploma -
Mountain Crest High School
Hyrum, UT05.1998
References
- Alisha Beus, 435-797-7900, Quinney College of Natural Resources Business Services, Financial Officer.
- Julia Westover, 435-797-0887, Executive Assistant to the Dean at Huntsman Business School.
- Brad Franke, 435-994-0498, Co-worker and Lieutenant and Logan City Police Department.
- Steve Condie, 435-994-1802, Supervisor at Covert Law Enforcement and former co-worker as a 911 Dispatcher.
Timeline
Senior Administrative Assistant
Utah State University
02.2023 - Current
Staff Assistant, Senior/ Office of the Provost
Utah State University
11.2022 - 02.2023
Staff Assistant, Senior/ Department of Management
Utah State University
01.2021 - 01.2022
Executive Assistant/Project Manager
IC Group
01.2020 - 01.2021
9-1-1 Dispatcher
Logan City Police
01.1998 - 01.2016
High School Diploma -
Mountain Crest High School