Angie Portillo
Dallas,TX
Summary
Dedicated Medical Technician offering both direct patient care and food industry management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, staff, and other healthcare professionals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Gastroenterology Technician
Baylor Univ. Medical Center
10.2022 - Current
- Helped physician and other designated clinical staff members in carrying out procedures which require aseptic techniques observing standard precaution including: EDG, colonoscopy, sigmoidoscopy, ERCP, endoscopic ultrasound, endotherapy etc.
- Ensured adherence to all relevant regulatory standards within the department, regularly reviewing policies and procedures to maintain compliance with evolving guidelines.
- Participated in regular continuing education opportunities to stay current with industry best practices, enhancing overall quality of patient care provided.
- Ensured patient safety during procedures by meticulously monitoring vital signs and promptly addressing any issues that arose.
- Supported physician colleagues during advanced diagnostic or therapeutic interventions, using technical expertise to facilitate successful outcomes for patients undergoing complex gastrointestinal treatments.
- Enhanced procedure efficiency by preparing and organizing all necessary equipment and supplies for gastroenterology examinations.
- Promoted a positive work culture within the department through active participation in team meetings, offering constructive feedback on challenging cases, and celebrating collective achievements together.
Surgical Support Technician
Baylor Univ. Medical Center
02.2022 - 10.2022
- Maximized the efficiency of the operating rooms (OR) before, during and after surgical procedures by assisting with room set up and turnover, supplies and equipment set up, inventory maintenance, and non clinical support.
- Performed proper OR decontamination after each surgical procedure
- Collected and discarded hospital waste using standard precautions and Occupational Safety and Health Administration (OSHA) guidelines.
- Performed various transporting duties including, but not limited to: patients, labs and supply transport.
- Ensured supplies and instruments are available for surgical procedures by auditing case carts.
- Assisted the clinician with tasks that are needed inside and outside the OR. Opened sterile supplies for procedures, under direct supervision of appropriate clinician.
- Assisted with medical emergencies following established procedures and guidelines.
Night Director
Chick-fil-A
06.2019 - 01.2022
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Assisted in staff scheduling and scheduling interviews on a weekly basis
- Execute a high level of customer service to all guest
- Pre-screened, interviewed, and hired any potential Team Members
- Conduct orientations and monthly inventory counts
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
Bachelor Of Science - Chemistry
University of North Texas
Denton, TXAssociate of Science - Science
Richland College
Dallas, TX06.2019
Skills
- Communication abilities
- Patient Care
- Endoscopic expertise
- Reliable team player
- Fluent in English and Spanish
Certification
- Basic Life Support, American Heart Association - 03/31/2026
Timeline
Gastroenterology Technician
Baylor Univ. Medical Center
10.2022 - Current
Surgical Support Technician
Baylor Univ. Medical Center
02.2022 - 10.2022
Night Director
Chick-fil-A
06.2019 - 01.2022
Bachelor Of Science - Chemistry
University of North Texas
Associate of Science - Science
Richland College