Summary
Overview
Work History
Education
Skills
References
Communication Skills
Timeline
Generic

Angie Ramos

Summary

Responsible Individual with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with best practices with a food industry environment.

Overview

15
15
years of professional experience

Work History

Finance Assistant (promotion)

HaysCISD Child Nutrition
01.2020 - Current
  • Point of contact as Departments Accounts Payable Specialist
  • Bank reconciliation- banking and accounting knowledge
  • Data entry of vendor invoices, credit card receipts, bank deposits, into Munis+/Frontline
  • Processing and distribute AP checks for payments
  • JE corrections for department bank discrepancies
  • General Journal Entries into Munis/Frontline from Primero, for daily deposits from 25 campus cafeterias
  • Maintain confidential records of finance documents within the department
  • Record Catering payments and budget Transfers
  • Student Reimbursements-enter correct disbursement info
  • Retrieve from 2 different software's for parent reimbursement refund checks
  • Communicate with cafeteria managers on cashier issues, parent concerns, and employee questions and concerns
  • Collaborate with CN office staff for special events, meetings and training programs
  • Assisted with creating employee Cashier manuals.
  • Assist with HR specialist duties- distribute uniforms, badge photos and I9 documents
  • Assist as needed with HR Job fairs, onsite interviews, hiring and Q&A.
  • Assist with coordinating staffing placement, recording absents and filling in with substitutes between 25 campuses, during HR transitions
  • CN employee uniforms- annual distributing, receiving, organizing, and recording to over 25 campuses employees
  • Assist with receptionist duties.
  • Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
  • Assisted with preparation of monthly financial statements and reports to inform management.
  • Participated in recruitment and selection process for new hires.
  • Supported HR with sitting in on Counseling/Termination sessions with employees and helping translate from spanish, if needed.

Receptionist

Hays CISD Child Nutrition
09.2019 - 01.2020
  • Screen phone calls, transfer calls, take messages
  • Assist visitors upon entering, and over the phone on accounts
  • Check Voicemails, email correspondence, outside mail, Pony mail, and distribute to the correct person
  • Receive lunch applications, verify complete or call to incomplete applications for information
  • Catering Logs- enter payments, make invoices if needed, and send Open invoices to the appropriate accounting contact
  • Primero- enter restrictions, money transfers between students' accounts, enter payments from walks or mail, close out and reconcile CN office deposits, Monthly McKinney Vento roster – run accounts history reports, verify eligibility dates for funding
  • Invoices- Organize invoices, use register tape to add weekly totals for each batch
  • Enter campus work orders for Maintenance, Commercial appliances, and Technology
  • Assist Secretary and Office staff with various projects.

Customer Service Rep.

SWM, Inc.
02.2013 - 10.2018
  • Data Entry- open customer accounts, sensitive payment methods, purchase orders, credit memos, etc
  • Accounts receivables-billing of Austin based customers and following up
  • Credit Card Invoices- charging correct amount into Syteline, issue refunds, and credits
  • Assist Customers with complaints on products, shipping, and billings
  • Attend Weekly meetings for Production/Delivery late lists, have an open dialog with shippers, finance departments and plant managers
  • Assist with Material Samples for customers and sample books for trade shows.

Receptionist

Texas Legal Protection Plan
05.2012 - 02.2013
  • Assisted with the organization of company events and functions
  • Prepared insurance claim forms, court documents, and reviewed them for accuracy
  • Screen phone calls, transfer calls, take messages, and distribute faxes
  • Developed and maintained an accurate filing system
  • Data Entry- Entering Members applications into new accounts on the software, entering daily notes into each member, and process cancellations
  • Print, fold, and mail insurance ID cards or letters
  • Maintain professional relations with Providers/Lawyers from the insurance plan and assist with sensitive court documents that need to be reviewed.

Office Clerk/ Secretary

AHI Supply
10.2009 - 05.2012
  • Data Entry- inputting daily production numbers into the software, enter customer orders/deliveries
  • Cash Register- take payments by credit cards, checks, and cash
  • Daily Reconcile 2 registers into software and spreadsheets
  • Send Copies through interoffice mail to corporate, make bank deposits each day
  • Purchase Orders- Record all receipts, distribute purchase order numbers monthly to Sales reps, verify PO explanation sheets according to company policy, and organize for payments
  • Ordering Inventory materials for Store front, yard, cement truck loads for plants, stucco material, and steel from various vendors.

Education

Accounting/ Bookkeeping Series

Austin Community College
07.2019

Historical Society & Business Management

Del Rio High School
01.2005

Skills

  • Month-end closing support
  • Yearly reporting
  • Journal backup
  • Financial record keeping
  • Multi-line telephone operations
  • Complaint resolution
  • Event preparation
  • Call handling
  • Resourceful
  • Self-starter
  • AR/AP
  • Data inputting

References

References available upon request.

Communication Skills

English, Spanish, MS Office products (Word, Outlook, PowerPoint, Excel, Publisher, QuickBooks, etc.) Munis+, Primeroedge, and basic Frontline

Timeline

Finance Assistant (promotion)

HaysCISD Child Nutrition
01.2020 - Current

Receptionist

Hays CISD Child Nutrition
09.2019 - 01.2020

Customer Service Rep.

SWM, Inc.
02.2013 - 10.2018

Receptionist

Texas Legal Protection Plan
05.2012 - 02.2013

Office Clerk/ Secretary

AHI Supply
10.2009 - 05.2012

Historical Society & Business Management

Del Rio High School

Accounting/ Bookkeeping Series

Austin Community College
Angie Ramos