Angie Reichenbach
Dayton,OH
Summary
Proven Utilization Review Specialist with a track record of enhancing patient outcomes and compliance at Woodhaven Treatment Center. Excelled in HIPAA compliance and utilization management, demonstrating critical thinking and effective communication. Achieved significant improvements in interdisciplinary collaboration and healthcare regulation adherence, ensuring optimal service delivery and patient care.
Overview
18
18
years of professional experience
Work History
Utilization Review Specialist
Woodhaven Treatment Center
08.2020 - Current
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and organizational policies regarding privacy and data security.
- Provided timely feedback to physicians regarding patient progress, facilitating adjustments to treatment plans as needed.
- Collaborated with interdisciplinary teams to create effective discharge plans that promoted optimal patient outcomes while minimizing hospital readmissions.
- Assisted with audits to ensure compliance with federal regulations governing Medicare and Medicaid reimbursements, safeguarding against potential penalties or sanctions from government agencies.
Caring for Kids Intake Specialist
South Community Inc.
07.2016 - 08.2020
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Operations Manager
Verizon Wireless
02.2007 - 06.2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
No Degree - CDCA Preliminary Training Program
Wise Communication Home Study Programs
Ashland OH03.2021
High School Diploma -
West Carrollton HIgh School
Student Street West Carrollton OH05.2001
Skills
- HIPAA Compliance
- Quality Improvement
- Healthcare regulations
- Medicare Compliance
- Utilization Management
- Records analysis
- Interpersonal and written communication
- Medicaid knowledge
- Discharge Planning
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Critical Thinking
- Excellent Communication
Timeline
Utilization Review Specialist
Woodhaven Treatment Center
08.2020 - Current
Caring for Kids Intake Specialist
South Community Inc.
07.2016 - 08.2020
Operations Manager
Verizon Wireless
02.2007 - 06.2014
No Degree - CDCA Preliminary Training Program
Wise Communication Home Study Programs
High School Diploma -
West Carrollton HIgh School
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