ANGIE RESTREPO
Human Resources
Miami,FL
Summary
Dedicated human resources professional with an extensive background in areas of employee relations, recruitment and retention, onboarding, HRIS management, benefit programs administration, event planning and a history of meeting company goals utilizing consistent and organized practices.
Skilled in building strong, cross-collaborative relationships, providing strategic insights for people management, problem solving and driving the company’s mission and values to create an inclusive, motivated, and efficient environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Corporate Event Planner
Norwegian Cruise Line
01.2022 - Current
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Managed event logistics and operations.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Planned large-scale events such as inaugural cruises, employee engagement events, conferences, and meetings.
- Coordinated and supervised onsite team of caterers, audio-visual technicians, florists, musicians, and facility management team.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
HR Executive Assistant
Norwegian Cruise Line
10.2019 - 12.2021
- Support the EVP & Chief Talent Officer by managing daily calendars, coordinating internal and external meetings local and abroad, and arranging domestic and international travel and reservations.
- Compose, prepare, and distribute internal and external correspondence; route or respond to correspondence accordingly and compose letters and memos.
- Spearhead and execute departmental events and activities such as team outings, quarterly updates, and community involvement.
- Review presentation material for executive meetings; prepare presentations for HR events and corporate meetings by assisting with editing, data research, and verifying content and accuracy.
- Process unemployment insurance claims for corporate US-based team members; implemented and managed the Shared Work Program and Short Time Compensation Program in partnership with the FL DEO to support eligible team members affected by the COVID-19 business impact.
- Created an Excel VBA macro to facilitate the creation of Emergency Contacts lists for an average of 107 department heads; distributed monthly.
- Maintain and distribute organizational charts to Leadership Team on a monthly basis.
- Recognized as a peer-nominated 2020 Award of Excellence nominee.
Talent Management Coordinator
Norwegian Cruise Line
03.2017 - 10.2019
- Coordinated with shipboard and shoreside constituents to assist crew members with direct and fringe benefits (Unemployment, Service Awards, Freestyle Retirement, ICC program, etc.).
- Processed and reported unemployment claims; reduced liability risk for unemployment charges from the state of Hawaii averaging $25K -$30K in charges on a quarterly basis by implementing a tracking system to identify fraudulent claims.
- Processed crew enrollments, withdrawals, and contribution % requests for the Pension Plan program and determined eligibility for the Freestyle Retirement Plan; Hire eligible crew members in PeopleSoft to process Freestyle payouts and organize monthly disbursements with Payroll department
- Prepared a variety of HR system-related reports; collected data, researched topics, and made recommendations based on policies and procedures.
- Performed quarterly review of HR related policies, handbooks & procedures for updates; revised existing Job Descriptions for all shipboard positions.
- Conveyed communication of annual bonus for eligible officers, coordinated conference meetings, and handled Union communications.
- Impacted the Service Award program by setting up processes to ensure the correct crew members were awarded & recognized; conducting vendor analysis to determine cost effectiveness; sustaining inventory at par levels to avoid surplus; implementing the program for the luxury sister brands; and partnering with the Business Intelligence team to simplify the distribution of service awards
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
Recruiter
AppleOne
06.2015 - 03.2017
- Created partnerships with clients to align their strategic and financial objectives and hiring needs
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
- Presented qualified candidates and provided detailed profile summaries to hiring managers
- Investigated employee-related complaints, reports, or issues on the job through to resolution
- Attended events and career fairs to identify prospective candidates and share brand awareness
Operations Coordinator
Albion Staffing Solutions
05.2012 - 12.2014
- Created and maintained online job posting; virtually screened and recruited professional-level and non-exempt positions in banking, accounting, finance, and administration
- Prepared new hire documents; verified employment eligibility I-9 (E-Verify); oversaw onboarding process
- Coordinated and attended job fairs, networking, and professional association events
- Provided administrative and operational support for business continuity such as answering phones, managing calendars, handling expense reports, and general office coverage.
Sales Consultant
Restaurant Equipment World
08.2011 - 05.2012
- Used consultative sales approach to understand customer needs and recommend relevant offerings for the restaurant industry
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained financial accounts by processing sales, exchanges, returns, and customer adjustments through the POS system.
Human Resources Coordinator
Intercontinental Hotels Group
08.2008 - 05.2011
- Acted as the primary point of contact for employees for routine inquiries related to forms, procedures, payroll and/or benefits enrollment
- Executed orientations, trainings, and employee relations programs for over 500+ employees
- Coordinated meetings and interview schedules for HR managers; presented new employee orientation materials and reviewed new hire paperwork
- Organized and updated employee files as needed; verified and maintained I-9 documentation
- Provided administrative support to the Director of Human Resources.
Education
MBA - Corporate Leadership
Florida International University
Miami, FL04.2021
BBA - Human Resources Management
Florida International University
Miami, FL04.2014
Skills
- Project Management
- Event Scheduling
- Market Analysis
- Budget Development
- Compensation and Benefits
- Workforce Improvements
- Talent Management
- Microsoft Office Proficiency
- Recruitment and Hiring
- Human Resource Information System (HRIS)
- Human Resources Management
- Report Generation
Accomplishments
- Raised awareness for Norwegian Cruise Line Holdings through 60 corporate events.
- Earned "Award of Excellence" in 2022.
- Reduced unemployment charges by $30K on a quarterly basis.
Certification
NORWEGIAN CRUISE LINE HOLDINGS, LTD. | Miami, FL | March 2017 to present
HR Executive Assistant to EVP & Chief Talent Officer (October 2019 to present)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Corporate Event Planner
Norwegian Cruise Line
01.2022 - Current
HR Executive Assistant
Norwegian Cruise Line
10.2019 - 12.2021
Talent Management Coordinator
Norwegian Cruise Line
03.2017 - 10.2019
Recruiter
AppleOne
06.2015 - 03.2017
Operations Coordinator
Albion Staffing Solutions
05.2012 - 12.2014
Sales Consultant
Restaurant Equipment World
08.2011 - 05.2012
Human Resources Coordinator
Intercontinental Hotels Group
08.2008 - 05.2011
MBA - Corporate Leadership
Florida International University
BBA - Human Resources Management
Florida International University
NORWEGIAN CRUISE LINE HOLDINGS, LTD. | Miami, FL | March 2017 to present
HR Executive Assistant to EVP & Chief Talent Officer (October 2019 to present)
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