ANGIE RIOS
Reston,VA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, assigned scanned tasks and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
10
10
years of professional experience
Work History
Front Office Receptionist
Columbia College
08.2024 - Current
- Greeted and assisted visitors, ensuring a welcoming atmosphere in the front office.
- Managed multi-line phone system to efficiently direct calls to appropriate departments.
- Collaborated with team members to streamline front office procedures, increasing overall productivity.
- Maintained organized filing system for confidential documents, improving information retrieval speed.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
- Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
Project Team Leader
AMI
01.2021 - 01.2023
- Greeted customers, delivery persons and official representatives.
- Maintained office supply inventory and placed orders to meet demand.
- Obtained and processed payments from clients for products and services.
- Handled diverse needs for clients in-person, by phone or through email.
- Displayed professional standards at reception desk to impress visitors.
- Handled cash with high accuracy and reconciled accounts weekly to identify discrepancies.
- Organized meeting spaces for staff and prepared related materials.
- Reviewed, sorted and responded to select email correspondence on behalf of senior staff.
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Assisted with coordination of daily activities for projects.
- Identified project needs by reviewing project objectives and schedules.
- Communicated with key stakeholders to determine project requirements and objectives.
- Monitored performance of project team members to provide performance feedback.
- Submitted budget estimates, progress reports and cost tracking reports.
Volunteer Teacher Aide
Wilson Wims Elementary School
01.2018 - 12.2019
- Assisted students with library book acquisition and drop-off.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Supervised students throughout day, both in classroom and outside during breaks.
- Graded projects, exams and assignments to track student progression.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
Volunteer Program
Germantown Holy Cross Hospital
01.2016 - 04.2018
- Helped putting up the discharge charts Acute A and B for the Patient rooms
- Sorted mail and answered phone calls to assist with administrative needs.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.
- Entered data into computer systems, updating records and files with new information.
- Answered visitor questions, offered directions and escorted to destination.
- Answered patient call signals and signal lights to determine patients' needs.
- Maintained office supply inventory and placed orders to meet demand.
Education
BBA - Business Administration
BAY Atlantic
Washington, D.C01.2020
High School Diploma -
Clarksburg High School
Clarksburg, MD06.2016
Skills
- Tutoring and Mentoring
- Teacher Support and Collaboration
- Calm and Patient Demeanor
- Reading and Writing Support
- Relationship Building
- Computer Skills
- Verbal and Written Communication
- Collaborative and Team-Oriented
- Computer and Microsoft Office Skills
- Team Leadership
- Documentation and Reporting
- Team Collaboration
- Work Planning and Prioritization
Languages
English
Native or Bilingual
Spanish
Full Professional
References
Ateba Whitaker Chief Officer of Unreasonable Kids College
Phone: (757)-232-2031
Email:atebwhitaker@gmail.com
Lindsay Reesing - Project Manager AMI
Phone: (216) -235-4417 - Email: Lindsayreesing@gmail.com
Education
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Timeline
Front Office Receptionist
Columbia College
08.2024 - Current
Project Team Leader
AMI
01.2021 - 01.2023
Volunteer Teacher Aide
Wilson Wims Elementary School
01.2018 - 12.2019
Volunteer Program
Germantown Holy Cross Hospital
01.2016 - 04.2018
High School Diploma -
Clarksburg High School
BBA - Business Administration
BAY Atlantic