Angie Roman
Paterson,NJ
Summary
Organized and energetic Breakfast Attendant with over 2 years of food preparation and serving experience. Efficiently arranged and maintained daily breakfast bar buffet and beverage station for high-volume establishments. Delivered high-quality guest service while consistently meeting company objectives for customer satisfaction.
Multi-talented , consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Breakfast Attendant
Hyatt place Hotel
05.2017 - Current
- Improved guest comfort and satisfaction through personalized service and support
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment
- Cooked and served made-to-order omelets, french toast and pancakes
Housekeeping Attendant , Breakfast Attended
Comfort inn hotel
10.2015 - 04.2017
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Serviced bathrooms, including cleaning, sanitizing and supply replenishment
- Restocked room supplies such as facial tissues for personal touch with every job
School Cleaner
PS 054 Booker T Washigton
11.2014 - 02.2016
- Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests
- Completed deep cleaning tasks such as buffing and polishing floors
- Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures
Receptionist
4000 Electric Corp
02.2011 - 04.2013
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Corresponded with clients through email, telephone or postal mail
- Kept reception area clean and neat to give visitors positive first impression
Childcare Assistant
Childcare At Daycare
07.2010 - 03.2011
- Enhanced children''s social skills by organizing group activities and fostering positive interactions.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Implemented creative learning strategies to engage children and promote their intellectual growth.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
Education
Certification - Phlebotomy Technician
CDE Institute
Paterson, NJ03.2024
Certificate: School Bus Attendant • CPR & First Aid - undefined
K.E.R.F. Safety Training -
The Bronx, NY03.2014
Cosmetology - undefined
American Beauty School
The Bronx, NY2010
undefined
John f Kennedy high school
The Bronx, NY2006
Skills
- Ordering procedures
- Buffet servicing
- Beverage preparation
- Communication skills
- Food running
- Food preparation and safety
- Dining room cleanliness
- Care coordination
- [Language] translation
- Guest service
- Team building
- Safe Food Handling
- Teamwork and Collaboration
- Multitasking Abilities
- Customer service excellence
- Professionalism
- Analytical Skills
- Organizational Skills
- Computer Skills
- Efficient multitasking
- Greeting guests
- Guest Assistance
Timeline
Breakfast Attendant
Hyatt place Hotel
05.2017 - Current
Housekeeping Attendant , Breakfast Attended
Comfort inn hotel
10.2015 - 04.2017
School Cleaner
PS 054 Booker T Washigton
11.2014 - 02.2016
Receptionist
4000 Electric Corp
02.2011 - 04.2013
Childcare Assistant
Childcare At Daycare
07.2010 - 03.2011
Certification - Phlebotomy Technician
CDE Institute
Certificate: School Bus Attendant • CPR & First Aid - undefined
K.E.R.F. Safety Training -
Cosmetology - undefined
American Beauty School
undefined
John f Kennedy high school
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