Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angie Sevilla

Riverside,CA

Summary

Dynamic and dedicated professional with a strong background in the hospitality industry, including experience at 7 Leaves Cafe. Proven ability to deliver exceptional customer service while maintaining high standards of cleanliness and food safety. Skilled in cooking and kitchen equipment operation, consistently achieving goals through effective multitasking and teamwork.

Overview

3
3
years of professional experience

Work History

Drink Cook

7 Leaves Cafe
02.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
  • Lifted buckets and sugar bags 50lbs and lighter as part of my daily routine
  • Properly calculate the amount of daily use and daily drink goals to cook the appropriate amount of buckets; to ensure we are always stocked and always hit our goal

Team Member

7 Leaves Cafe
02.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Cross trained to work in the front and in the back; I help where it is needed to help make the shift run smoothly and we can shoot out orders as accurate as possible
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Bilingual
  • Skillfully uses burners, hot water machine, and measuring tools to create bases and extras for our drinks

Instructor

Crescendo Conservatory of the Arts
05.2023 - Current
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.

Cashier

Primos Mexican Food and Cantina
08.2023 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs; Most times taking on the role of waitress to create a more attentive and comfortable atmosphere
  • Worked flexible schedule and extra shifts to meet business needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Learned duties for various positions and provided backup at key times.
  • Learned our Stores food safety protocols to make sure we were pushing out nothing but delicious safe to eat product
  • Handled Alcoholic beverages and learned recipes for prepared drinks
  • Restocked and rotated different stations; ice machine, chip warmer, salsa station, drink machine
  • Bilingual- I put to use both knowledge of Spanish and english to communicate with my peers and customers to create a smooth work flow and give Spanish speaking customers an easier time

Line Cook

Chipotle
07.2022 - 09.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Applied my bilingualism to better communicate and assist customers and co workers


Cashier

Durango Taco Station
05.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Waited tables, constantly checked up on customers, and ensured the customers were having a good experience in our establishment
  • Ensured all dining spaces were clean before and after a customer visit, cleaned and sanitized front room, register area and bathrooms


Education

No Degree - Theatre Film And Digital Production

University of California, Riverside
Riverside, CA

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Hospitality and service industry background
  • Kitchen equipment operation and maintenance
  • Bilingual
  • Multitasking and organization
  • Food handler certification

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Drink Cook

7 Leaves Cafe
02.2024 - Current

Team Member

7 Leaves Cafe
02.2024 - Current

Cashier

Primos Mexican Food and Cantina
08.2023 - 12.2024

Instructor

Crescendo Conservatory of the Arts
05.2023 - Current

Cashier

Durango Taco Station
05.2023 - 08.2023

Line Cook

Chipotle
07.2022 - 09.2024

No Degree - Theatre Film And Digital Production

University of California, Riverside

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Angie Sevilla