Summary
Overview
Work History
Education
Skills
Photography, drawing, reading
Timeline
Generic
Angie Sheets

Angie Sheets

City of Saint Peters,MO

Summary

Experienced Dental Biller proficient in Dentrix, OpenDental, and Curve, with a track record of delivering accurate and timely billing solutions. Recognized for a quick learning ability and eagerness to master new software and technologies. Highly attentive to detail, enabling the swift identification of areas for improvement and the implementation of effective strategies. Known for strong communication skills and fostering positive relationships with dental offices. Dedicated to introducing efficient systems and processes that drive business success while maintaining a friendly and collaborative approach.

Overview

12
12
years of professional experience

Work History

Success Consultant

EAssist
11.2022 - Current
  • Collaborate with eight dental offices utilizing Dentrix, OpenDental, and Curve to manage billing and collections processes.
  • Post an average of $650,000 monthly across all offices, ensuring accurate and timely processing within 24 hours of receiving scans.
  • Address work rejections by making necessary corrections, and manage denials by crafting strong appeals to secure payment for services.
  • Monitor and manage aging accounts, achieving a weekly reduction to ensure accounts over 90 days are reduced to $5,000 or less.
  • Conduct weekly meetings with office staff to facilitate clear and effective communication.
  • Customize solutions to meet the specific needs of each office, enhancing client satisfaction and promoting retention.

Dental Insurance Coordinator

Advanced Dentistry South Florida
11.2020 - 03.2022
  • Sent clinical request and missing information letters to obtain incomplete information.
  • Tracked differences between plans to correctly determine eligibility and assess claims against benefits and data entry requirements.
  • Processed invoice payments and recorded information in account database.
  • Managed all payments processing, invoicing and collections tasks.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients.
  • Answered customer questions to maintain high satisfaction levels.
  • Expedited payments by verifying accuracy and currency of vendor information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Veterinary Technician

The Pet Doctor
04.2019 - 03.2020
  • Monitored vital signs during surgery and notified veterinarian of changes.
  • Operated anesthesia, oxygen and monitoring equipment.
  • Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases.
  • Prepared and reviewed records and consent forms.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Tracked and scheduled follow-up appointments for animal treatment.
  • Prepared and administered medications and vaccines as prescribed by veterinarian.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Delivered excellent service to pet owners to drive repeat business.

Veterinary Technician

Tavares Animal Hospital
02.2013 - 03.2019
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Performed physical examinations and recorded weight, temperature and other vitals.
  • Administered and monitored anesthesia for surgeries and operations.
  • Assisted with polishing, removing stains and other dental procedures.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
  • Shaved surgical areas and placed IV catheters in preparation for surgery.
  • Tracked and scheduled follow-up appointments for animal treatment.

Education

Associate of Science -

Florida College of Natural Health
Maitland, FL
05.2011

Skills

  • Clear Communication
  • Problem Sensitivity
  • Client Counseling
  • Verbal and Written Communication
  • Billing and Invoicing
  • Problem-Solving
  • Attention to Detail
  • Team Leadership & Development
  • Client Relationships
  • Integrity and Honesty
  • Goal Setting
  • Client Engagement
  • Work Planning and Prioritization
  • Continuous Improvement
  • Quality Assurance
  • Forecasting and Reporting
  • Microsoft excel; word; powerpoint
  • Proficient in Dentrix; Curve; OpenDental

Photography, drawing, reading

In my free time, I cherish moments with my two little girls, who are 4 and 2½—they’re a constant source of joy and laughter. I also love diving into a good book, exploring photography, and expressing my creativity through drawing. These hobbies not only help me unwind but also keep me inspired and engaged.

Timeline

Success Consultant

EAssist
11.2022 - Current

Dental Insurance Coordinator

Advanced Dentistry South Florida
11.2020 - 03.2022

Veterinary Technician

The Pet Doctor
04.2019 - 03.2020

Veterinary Technician

Tavares Animal Hospital
02.2013 - 03.2019

Associate of Science -

Florida College of Natural Health

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Angie Sheets