Angela Skeens
Herndon
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Records Assistant position. Ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
Office Associate
Jackie Withrow Hospital
01.2021 - Current
- Use equipment like the telephone switchboard and intercom.
- Greet callers, provide information, transfer calls to the correct person or department, and take messages.
- Welcome and direct visitors and log their entry and exit.
- Complete clerical tasks such as faxing, copying, and distributing mail.
- Control entry into the facility by operating the door intercom system.
Caregiver
Council on Aging
10.2019 - 03.2020
- Assisted with dressing, grooming, and meal preparation.
- Performed light housekeeping duties.
- Assisted client with daily living needs.
- Provided safe mobility support to help patient move around personal spaces.
- Laundered items, changed sheets and made bed to keep patient's bedroom clean.
- Guided patient to restroom to support bladder and bowel relief requirements.
Customer Service Representative
Performance Bicycle
07.2016 - 09.2017
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Processed orders and returns efficiently, ensuring accuracy in transactions and customer satisfaction.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Night Auditor
Courtyard Marriott
01.2000 - 09.2002
- Greeted guests at front desk while managing check-in process.
- Maintained cleanliness and orderliness in front desk area, creating welcoming atmosphere for guests.
- Managed front desk operations during night, maintaining security and guest safety.
- Resolved guest issues.
- Provided efficient check-in and check-out services.
- Conducted nightly audits.
- Coordinated with daytime staff to communicate important guest information, ensuring smooth transitions.
- Processed reservations and cancellations efficiently.
Education
Office Technology
Wyoming County Vocational Technical Center
Pineville, WVHigh School Diploma -
Mullens High School
Mullens, WV05-1998
Skills
- Customer service
- Prioritizing work
- Strong focus on accuracy
- Effective multitasking
- Problem solving
Timeline
Office Associate
Jackie Withrow Hospital
01.2021 - Current
Caregiver
Council on Aging
10.2019 - 03.2020
Customer Service Representative
Performance Bicycle
07.2016 - 09.2017
Night Auditor
Courtyard Marriott
01.2000 - 09.2002
Office Technology
Wyoming County Vocational Technical Center
High School Diploma -
Mullens High School