Angie Soucy
Westminster
Summary
I am a responsible person, I enjoy learning, and I have good communication skills. I have worked in call centers, convenience stores, and warehouses. I learn quickly and adapt easily.
Overview
5
5
years of professional experience
Work History
Amazon Fulfillment Associate
Amazon.com
10.2024 - 07.2025
- I Ordered, preparation and selection in the Pick area. Also, I Am packing, labeling, and shipping products at the Ship Dock. Repairing and relabeling damaged or incorrect boxes. Maintaining quality and productivity standards every shift. Working at Amazon, I improved the quality and speed with which certain processes were carried out inside trucks that had more than 5,000 customer packages.
- Amazon.com-Thornton, CO
Specialty Sales Associate
Target
05.2023 - 10.2024
- My responsibilities included restocking and organizing products in the clothing and footwear section, labeling garments, providing customer service, and operating the cash register.
- Customers were always satisfied with the personalized and sincere service I provided.
- Target-Colorado Springs, CO
Customer Service Representative
ibex Global
08.2020 - 11.2023
- I started as a call assistant, providing assistance to Netflix Latin America customers and explaining basic technical procedures to solve problems. Then I was promoted internally as an assistant manager to train new employees. I also helped as a technician in the area of editing and creating important documents that facilitated the work of Netflix's call assistants and technical support chat.
- Ibex Global-Managua
Education
Social Communication - University
Universidad Centroamericana Jose Simeon Canas
San Salvador01.2024
Bachelor of Science - BACHELOR OF SCIENCE AND LETTERS
Instituto Nacional Eliseo Picado
NICARAGUA12-2016
Skills
- I know how to sort and package products
- I can draft documents
- I can use Canva, Adobe Illustrator, Photoshop, Acrobat, Premiere, Audition
- I can Using the Microsoft Office suite (Word, Excel, PowerPoint)
- I know Operation of scanners and inventory systems
- I have Effective communication, teamwork, organization and punctuality, adaptability, attention to detail
- I can Safe handling of products and heavy boxes
- I can provide Customer service in person and by phone Basic computer skills
- Customer service
- Flexible schedule
- Time management
- Issue resolution
- Friendly and courteous
- Order picking skills
- Excellent communication
- Detail-oriented
- Work prioritization
- Punctual and reliable
- Pallet jack proficiency
- Quality control
- Packing efficiency
- Sorting and organizing
- Loading and unloading
- Order fulfillment
- Warehouse operations
- Product picking
- Data entry
- Stock rotation
Idiomas
English - Avanzado
Spanish - Nativo
Timeline
Amazon Fulfillment Associate
Amazon.com
10.2024 - 07.2025
Specialty Sales Associate
Target
05.2023 - 10.2024
Customer Service Representative
ibex Global
08.2020 - 11.2023
Social Communication - University
Universidad Centroamericana Jose Simeon Canas
Bachelor of Science - BACHELOR OF SCIENCE AND LETTERS
Instituto Nacional Eliseo Picado