Angie Steinau
San Antonio,TX
Summary
Dedicated social worker with over 12 years experience in casework. Caring and supportive professional with excellent interpersonal skills, attention to detail and empathy when working with clients. Provide advocacy, support, counseling and resources to clients and families. Seeking a challenging role to utilize skills and experience to positively impact the community.
Overview
22
22
years of professional experience
Work History
Child Protective Services Senior Specialist
Department of Family and Protective Services
03.2012 - Current
- Strengthened family relationships by providing support, resources, and referrals to community services.
- Maintained confidentiality of sensitive information while ensuring compliance with state regulations regarding record-keeping practices simple.
- Enhanced cultural competence of agency staff by participating in diversity training sessions and sharing insights from personal experiences with diverse populations.
- Ensured child safety through timely investigations, accurate risk assessments, and appropriate interventions.
- Design and implement programs benefiting clients and enhancing their social skills and self esteem 5-6 times weekly.
- Supported successful transition plans for youth aging out of foster care by connecting them to essential resources and services.
- Effectively communicating with clients, facilitators, counselors and attorneys;
- Developing permanency plans for children and families. This includes locating placement throughout the State of Texas and nationwide.
Medical Assistant
Ralph Steiger, MD
02.2006 - 04.2010
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
Chemical Dependency Counselor Assistant
Balboa Counseling & Development Center
06.2002 - 12.2007
- Assisted clients in developing practical coping skills that empowered them to manage triggers and stressors without resorting to substance use.
- Improved client recovery rates by implementing evidence-based treatment approaches in individual and group therapy sessions.
- Provided crisis intervention services as needed
- Contributed to the development of a client-centered treatment environment by actively listening, validating experiences, and building rapport with individuals in various stages of recovery.
- Worked with advocacy groups, clinical and other service providers, community outreach services and law enforcement staff to gather information and support client needs.
- Facilitated support groups to create a safe space for clients to share experiences, engage in peer support, and build strong recovery networks.
- Promoted continuity of care for clients transitioning between levels of treatment, ensuring seamless transitions and ongoing support as needed.
- Maintained detailed case notes for each client, ensuring accurate documentation of progress for both legal purposes and continuity of care.
Education
Master's Degree - Social Work
Our Lady of The Lake University
San Antonio, TX05.2020
Bachelor of Science -
University of Phoenix
Diamond Bar, CA06.2011
Skills
- Professional boundaries
- Case management expertise
- Assessment skills
- Supervisory skills
- Legal knowledge
- Community Networking
- Research abilities
- Cultural Competency
Timeline
Child Protective Services Senior Specialist
Department of Family and Protective Services
03.2012 - Current
Medical Assistant
Ralph Steiger, MD
02.2006 - 04.2010
Chemical Dependency Counselor Assistant
Balboa Counseling & Development Center
06.2002 - 12.2007
Master's Degree - Social Work
Our Lady of The Lake University
Bachelor of Science -
University of Phoenix