Angie Thai
San Francisco,CA
Summary
Dedicated Assistant Program Manager with extensive experience in educational settings. Proven ability to support program administration, direct service, staff supervision, and administrative tasks in alignment with organizational goals. Skilled in fostering collaboration, implementing curriculum, and promoting diversity, equity, and inclusion initiatives. Eager to leverage demonstrated leadership and program development expertise for continued impact.
Overview
9
9
years of professional experience
Work History
Assistant Program Manager
The Richmond Neighborhood Center
San Francisco, California
04.2024 - Current
- Assisted in developing and implementing program policies and procedures.
- Monitored program performance against established goals and objectives.
- Provided guidance and support to staff members responsible for carrying out specific tasks associated with the program.
- Assisted with safety and support by maintaining a visible presence on site, overseeing program space, and providing additional attention to individual participants as needed.
- Proficient in organizing and executing events, coordinating logistics, and managing timelines to ensure smooth operation.
METRC Manager/ Junior Administrative Analyst
NGO Investments LLC
Billings, Oklahoma
01.2023 - 04.2024
- Maintain accurate inventory records for cultivation using the state mandatory compliance system METRC
- Ensure facility operates within federal, state, and local regulations, liaising with regulatory agencies
- Coordinate product transfers, maintain data entry, and manage inventory levels
- Collaborate with Grow Manager to coordinate schedules and tasks effectively
- Maintain logs for plant tag moves, waste disposal, trim crew weights, and flower sorting
- Organize facility files, ensure proper signage, and keep compliance records up to date.
Assistant Program Manager
The Richmond Neighborhood Center
San Francisco, CA
08.2021 - 01.2023
- Provided support in the implementation and assessment of school year and summer programs at ES
- Contributed to the development and support of program goals, in line with Quality Assurance Performance (QAP) objectives, through collaboration with the Program Manager
- Provided coaching and guidance to staff on programming best practices and operations
- Facilitated smooth service delivery and supported student success through collaboration with school leadership teams
- Coordinated with staff to plan, develop, and execute ES curriculum in alignment with program goals and objectives
- Fostered meaningful parent relationships and engagement activities to enhance program effectiveness
- Provided direct services to students during key program times and assisted with safety and support measures
- Assisted with fiscal management, including reporting attendance, processing reimbursements, and supporting budget maintenance.
- Participated in the interviewing process for new staff members, providing valuable input and assisting in selecting candidates who demonstrated alignment with program goals and values.
Activity Leader
The Richmond Neighborhood Center
San Francisco, CA
09.2017 - 08.2020
- Offered daily guidance and mentorship to program participants.
- Oversaw a cohort of 22 students, ensuring their welfare and active participation.
- Developed, executed, and assessed a range of enriching activities tailored to themed days, encompassing Arts and Craft, STEAM Exploration, Sports, Wellness, MCAP, and Local Food Systems.
- Upheld a secure and nurturing environment conducive to students' development.
- Adhered to rigorous snack supervision protocols, fostering cleanliness and promoting nutritious dietary habits.
Recreation Leader
San Francisco Recreation And Park
San Francisco, California
06.2018 - 08.2018
- Assist on the delivery of recreational program with specialty in Lacrosse
- Strong interpersonal and communication skills, able to collaborate effectively with team members and interact positively with participants
- Detail-oriented with a commitment to providing exceptional customer service
- Ability to adapt to changing environments and prioritize tasks effectively.
Summer Camp Assistant
San Francisco Recreation And Park
San Francisco, California
06.2016 - 08.2017
- Assisted Recreation Staff in organizing and coordinating check-in/out procedures for camp assistants
- Contributed to the setup, clean up, and takedown of various activities
- Provided overall supervision and support to camp participants, ensuring their safety and well-being throughout the program
- Worked alongside team members to orchestrate and execute a diverse array of enjoyable activities centered around the sport of the week.
Youth Program Assistance (YPA) at Roosevelt Middle
Richmond District Neighborhood Center (RDNC)
San Francisco, California
09.2016 - 01.2017
- Supervised students in grades 6-8, ensuring safe and supportive environment
- Facilitated group activities to promote teamwork, communication, and engagement
- Prepared and arranged learning environment for daily activities and lessons with the activity leader.
Internship at Asian Family Support Center
Mayor’s Youth Employment and Education Program (My
San Francisco, CA
06.2015 - 08.2015
- Oversaw the care and well-being of 13 children, ages 2-5
- Engaged children in stimulating activities and play to encourage learning and development
- Managed administrative tasks, including organizing paperwork and maintaining records
- Maintained cleanliness and organization in the facilitated area to ensure a safe and inviting environment
- Prepared nutritious meals and snacks for young children, adhering to dietary guidelines.
Education
Bachelor of Arts - Psychology
San Francisco State University
San Francisco, CA01-2022
Skills
- Leadership
- Collaboration
- Program Development
- Staff Supervision
- Communication
- Problem-Solving
- Time management
- Technology Proficiency
- Adaptability
Timeline
Assistant Program Manager
The Richmond Neighborhood Center
04.2024 - Current
METRC Manager/ Junior Administrative Analyst
NGO Investments LLC
01.2023 - 04.2024
Assistant Program Manager
The Richmond Neighborhood Center
08.2021 - 01.2023
Recreation Leader
San Francisco Recreation And Park
06.2018 - 08.2018
Activity Leader
The Richmond Neighborhood Center
09.2017 - 08.2020
Youth Program Assistance (YPA) at Roosevelt Middle
Richmond District Neighborhood Center (RDNC)
09.2016 - 01.2017
Summer Camp Assistant
San Francisco Recreation And Park
06.2016 - 08.2017
Internship at Asian Family Support Center
Mayor’s Youth Employment and Education Program (My
06.2015 - 08.2015
Bachelor of Arts - Psychology
San Francisco State University
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