Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
National Certified Medical Assistant
MedPro Services
SanBernardino ,Riverside ,Hesperia , CA
07.2010 - 04.2019
Sanitized, restocked and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures and care plan instructions.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Prepared and administered medications to alleviate patient symptoms.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Oriented and trained new staff on proper procedures and policies.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Prepared lab specimens for diagnostic evaluation.
Measured patient pulse oximetry.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Implemented care and efficiency improvements to support and enhance office operations.
Assistant Manager
Orielly Auto Parts
01.2004 - 09.2010
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Monitored security and handled incidents calmly.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Medical Technologist Generalist at Medpro - HCA Florida Bayonet Point HospitalMedical Technologist Generalist at Medpro - HCA Florida Bayonet Point Hospital