Angie Watson
Betsy Layne,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Medical Laboratory Technician
Big Sandy Health Care
10.1998 - 02.2024
- Full time position, 40-47 hours per week.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Accurately and systematically records patient related data in the electronic health record.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Schedule patients for lab appointments.
- Perform laboratory billing and coding of services for claim submission.
- Assisted in coding for outside laboratory services.
- Tracked and maintained providers outside orders for laboratory procedures.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
- Participated in laboratory audits and assessments to maintain compliance and improve results.
- Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
- Used correct formulas and procedures to prepare solutions and reagents for testing needs.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Contributed to a safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.
- Improved laboratory efficiency by streamlining sample processing and reducing turnaround times.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
- Responsible for ordering and maintaining adequate inventory of supplies and ensuring that all supplies are viable before use in patient testing.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Documented and verified patient information using laboratory information system.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Streamlined communication between departments by creating clear protocols for sharing test results among healthcare professionals.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
Sales Clerk
Family Video
05.1993 - 06.1995
- Used in-store system to locate inventory and place special orders for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Kept front check out area clean and organized for efficient service.
Education
No Degree - Science Education
Prestonsburg Community College
Prestonsburg, KYNo Degree - Science Education
Pikeville College
Pikeville, KYMedical Laboratory Technology
Jefferson Kentucky Technical College
Louisville, KY12.1997
High School Diploma -
Betsy Layne High School
Betsy Layne, KY06.1995
Skills
- Medical Terminology
- Phlebotomy Techniques
- Test Documentation
- HIPAA Compliance
- Data Tracking
- Patient Records Documentation
Timeline
Medical Laboratory Technician
Big Sandy Health Care
10.1998 - 02.2024
Sales Clerk
Family Video
05.1993 - 06.1995
No Degree - Science Education
Prestonsburg Community College
No Degree - Science Education
Pikeville College
Medical Laboratory Technology
Jefferson Kentucky Technical College
High School Diploma -
Betsy Layne High School
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