Hi, I’m
Angie Wing
Madison,WI
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
years of professional experience
Work History
Birdie Girl LLC
Consultant
09.2022 - Current
Job overview
- Supported clients with business analysis, documentation and workflow efficiencies.
- Liaised with management and staff to better understand customer needs and recommend appropriate solutions.
- Authored detailed policies, procedures and training models to maintain workplace continuity and promote staff growth.
- Provided feedback on programming types and impact on event team.
- Supported leadership by developing status reports on activities related to planning, scheduling, inquiries, resourcing, risk mitigation and proposal development for various events.
- Developed website copy and managed registration site for large scale annual event. Assisted with hotel and travel, vendor involvement and on-site event management.
- Co-developed scholarship program for non-profit organization with tracking metrics and communication plan.
Robertson Cosmetic Center
Practice Manager
10.2012 - 03.2022
Job overview
- Supervised team of 25, including medical providers and administrative personnel.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Developed policies and procedures for effective practice management.
- Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Addressed and remedied all patient and staff issues.
- Held regular leadership meetings, effectively communicated department changes and ran monthly all-staff meetings.
- Implemented critical operation standards including patient scheduling, HIPAA compliant text messaging, and EMR templates for enhanced and consistent patient experience.
- Purchased new products, monitored purchase orders and consumables and oversaw inventory stocking and availability.
- Created inventory forecasts and plans based on sales goals, historical usage and product trends.
- Served as in-office superuser of NexTech, software platform used for scheduling, billing and charting.
- Maintained excellent relationships with vendors to create meaningful purchasing strategies, leading to increased sales.
- Created monthly eblast, managed social media and all promotional campaigns.
Lasting Skin Solutions
Clinical Assistant & Marketing Specialist
09.2008 - 10.2012
Job overview
- Enhanced patient outcomes by providing knowledgeable education on procedures, skincare products and other physician instructions.
- Managed physician's schedule and assisted with up to 15 patients per day.
- Performed various tasks ranging from consultations and photography to billing and inventory needs.
Liposuction And Cosmetic Institute Of Chicago
Surgical Assistant
05.2007 - 08.2008
Job overview
- Assisted team with patient pre-surgical education.
- Coordinated medical clearance documents when necessary.
- Arranged supplies and instrumentation to meet needs of surgical team.
- Cared for post-operative patients and recommended follow up treatment plans.
Education
Dakota County Technical CollegeRosemount, MN
Associate of Arts from Interior Design
2007
University of Wisconsin - MilwaukeeMilwaukee, WI
Bachelor of Arts from Business Administration
2004
Skills
- Team Leadership
- Project Management
- Sales Strategies
- Operational Efficiency
- Processes and Procedures
- Customer Relationship Management
- Process Improvement
- Customer Experience
- Inventory Control Processes
- Issue Resolution
- Executive Support
- Software Troubleshooting
- Inventory Control Processes
- Issue Resolution
- Executive Support
- Software Troubleshooting
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Consultant
Birdie Girl LLC
09.2022 - Current
Practice Manager
Robertson Cosmetic Center
10.2012 - 03.2022
Clinical Assistant & Marketing Specialist
Lasting Skin Solutions
09.2008 - 10.2012
Surgical Assistant
Liposuction And Cosmetic Institute Of Chicago
05.2007 - 08.2008
Dakota County Technical College
Associate of Arts from Interior Design
University of Wisconsin - Milwaukee
Bachelor of Arts from Business Administration
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