Angie Garcia

• Maintained accurate and up-to-date patient records in the electronic health system
• Collaborated with healthcare professionals to ensure optimal patient care
• Conducted phone calls to remind patients of upcoming appointments or schedule changes
• Facilitated communication between patients, family members, and healthcare providers as needed
• Developed professional relationships with local healthcare providers to improve coordination of care across multiple disciplines
• Coordinated patient referrals to specialists and other healthcare providers
• Scheduled patient appointments and coordinated follow-up visits
• Managed appointment cancellations, rescheduling, and waitlist requests from patients
• Accomplished financial targets through sound administration of fiscal operations

• Coordinated logistics for successful conferences, meetings and special events
• Updated tracking spreadsheets with metrics and used data to create charts and reports
• Trained office staff in use of different equipment and software programs
• Established partnerships with local schools and community organizations to promote oral health awareness through presentations or events
• Managed daily operations of the dental office, ensuring smooth functioning and high-quality patient care
• Prepared monthly reports on financial performance metrics such as revenue generation or expense tracking
• Helped providers evaluate practice finances and operations with regular reports on activities
• Ensured proper maintenance of dental equipment by scheduling routine service appointments with vendors or technicians as needed
• Monitored inventory levels of dental supplies and equipment, placing orders as needed to prevent shortages
• Managed referral processes to connect patients with specialists
• Handled patient complaints professionally, resolving issues in a timely manner to maintain satisfaction levels
• Maintained patient data according to local laws, practice guidelines and HIPAA requirements
• Organized payment schedules and presented details to patients
• Facilitated communication between front desk staff, dental hygienists, and dentists to ensure seamless coordination of services
• Created an inviting atmosphere in the waiting area by selecting comfortable furnishings and soothing décor elements

• Represented organizations at community events, conferences, and networking meetings as needed
• Organized and facilitated workshops, seminars, and training sessions for volunteers and staff members
• Maintained accurate records of all outreach activities, including participant demographics, outcomes, and feedback
• Amplified program's mission through multi-channel approaches, including traditional means, networking and social media avenues
• Prepared reports on outreach activities for submission to funding sources or organizational leadership
• Optimized strategies based on compiled data on community needs, demographics and socioeconomic conditions
• Created promotional materials such as brochures, flyers, social media content, press releases, and newsletters to publicize available resources and services
• Furthered organization's outreach and program success by cultivating successful partnerships with community leaders
• Established relationships with local media outlets to secure coverage of events or highlight success stories stemming from outreach initiatives

• Administered medications as directed by healthcare providers for resident health needs
• Utilized de-escalation techniques during altercations between detainees
• Enforced facility rules and regulations to maintain safety and security
• Assisted with intake procedures for new residents, including searches and documentation
• Completed required paperwork for court hearings pertaining to detainee's status or progress in custody
• Collaborated with counselors, therapists, probation officers, and other professionals regarding resident treatment plans
• Ensured cleanliness within the facility through assigning chores to residents as appropriate
• Supervised daily activities and routines of detained juveniles
• Conducted regular room checks, head counts, and security inspections
• Facilitated group discussions among detainees addressing various topics related to rehabilitation
• Participated in staff training sessions to improve knowledge and skills related to juvenile detention work
• Provided guidance on positive decision-making and life skills to detained youth
• Actively participated in team meetings discussing strategies for improving the overall function of the juvenile detention center
• Developed rapport with residents to establish trust and encourage open communication
• Prepared incident reports detailing behavioral issues or violations by residents
• Maintained accurate records of resident progress, behavior changes, and personal goals
• Responded appropriately to emergencies or crises involving detained youth or facility itself
• Organized prisoner schedules with appointments and visits by family members
• Identified and removed contraband items using routine and unannounced searches
• Helped investigate crimes occurring within facilities
• Probed and assisted police to investigate crimes and inmates within institutions
• Monitored facility from master control room, watching different feeds at once

Currently enrolled online

• Latina's First Foundation Scholarship Recipient

• Took sabbatical time off, did not complete B.S degree.
• GPA: 98 credit hours only

• Member of Padres Y Jovenes Unidos and Obtained Scholarships through Latinas First Foundation; DREAM.US
• GPA: Graduated Summa Cum Laude