Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angielly Rodríguez

Miami

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Lash Technician

Lashes By Yane
01.2024 - Current
  • Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
  • Increased salon revenue by offering additional services such as lash lifts, tinting, and brow shaping.
  • Ensured optimal sanitation and safety by maintaining a clean work environment and adhering to strict hygiene standards.
  • Improved appointment booking efficiency with effective time management and organization skills.

Receptionist

New Life Dental Center
03.2023 - 01.2024
  • Resolved customer problems and complaints.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Receptionist

Miami Beach Clinical Care
05.2022 - 03.2023
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.

Shu Shop

Shift Manager
01.2021 - 05.2022
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.

Education

High School Diploma -

G. Holmes Braddock Senior High School
Miami, FL
05.2022

Skills

  • Customer and Client Relations
  • Staff Management
  • Telephone Skills
  • Multi-Line Telephone Systems
  • Mail Handling
  • Visitor Check-In

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Lash Technician

Lashes By Yane
01.2024 - Current

Receptionist

New Life Dental Center
03.2023 - 01.2024

Receptionist

Miami Beach Clinical Care
05.2022 - 03.2023

Shu Shop

Shift Manager
01.2021 - 05.2022

High School Diploma -

G. Holmes Braddock Senior High School
Angielly Rodríguez