Angielyn Krall

• Assisted with dressing guidance, grooming, meal preparation and medication reminders
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives
• Provided safe mobility support to help patients move around.

• Oversight of international distribution for community outreach and enrichment programs within the Philippines
• Collaborated with non-governmental organizations and local government units for various fundraising events
• Developed schedules and identified requirements for different programs and events
• Fostered a sense of community and inclusivity among participants, helping them form strong bonds and friendships throughout the program.

●Cultivated effective communication skills through constant interaction with family members, school personnel, and external service providers

● Demonstrated adaptability and flexibility in handling unforeseen challenges and emergencies

● Efficiently managed household finances, demonstrating strong budgeting and financial planning skills

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Responded to customer requests for products, services, and company information
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
• Delivered excellent customer service, resulting in consistent 98% customer satisfaction rating
• Provided excellent customer care by responding to requests and assisting with products.

• Managed and organized daily schedules for multiple family members, ensuring timely completion of tasks and appointments
• Coordinated and planned family events, showcasing organizational skills and attention to detail.
• Developed strong multitasking abilities by juggling various responsibilities, including childcare, household management, and budgeting
• Utilized technology for efficient information management, including maintaining digital calendars, coordinating schedules, and managing online resources.

• Reduced delinquency rates by implementing effective collection strategies and maintaining consistent follow-up procedures.
• Improved customer payment compliance through negotiating mutually agreeable repayment plans.
• Supported company revenue growth by recovering outstanding debt through diligent monitoring and timely action on delinquent accounts.
• Utilized advanced software systems to manage account portfolios effectively, optimizing workflow processes within the team environment.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.