Angie Mariela Vega
West Valley City,UT
Summary
6 years of organizational and communication skills.
3 year customer support.
Bilingual (Spanish and English). Interpersonal skills with a background in helping families and patients.
Quality patient care.
Management skills.
Strong team and consensus-building skills including formal leadership positions. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
H&R Block
West Valley City, UT
11.2023 - 04.2024
- Managed all schedules, customer service, took care of inventory, and greeting customers
- Was in constant contact with the IRS to help tax professionals
- Took care of client concerns
- Worked closely with district management and tax professionals.
- Seasonal Position
Shipping and Packaging (Production Worker)
Allergy Research Group
Salt Lake City, UT
10.2020 - 03.2023
- Shipping and Packing - Read invoices and utilize national safety procedures when shipping
- Prepared and matched all shipping-related documents to shipments such as packaging slips
- Received incoming materials and picked orders based on the manager and the supervisor's instructions
- Received a competition certificate for Crown Operator Equipment for industrial truck models
- Complete inventory using Excel
- Use SAGE accounting software.
Certified Nurse Assistant
Sunridge Assisted Living and Memory Care
West Jordan, UT
06.2018 - 07.2020
- Assist residents/ patients with their everyday routines
- Worked in medication administration
- Communication with families, residents, administration, nurses, and staff.
Education
Undergraduate Bachelor's Degree in Economics and Minor in Business -
The University of Utah
06.2024
High School Diploma -
Cyprus High School
Magna, UT05.2019
Skills
- Inventory Control
- Data Entry
- Employee Supervision
- Workforce Management
- Policy Development
- Customer Service
- Bookkeeping
- Administrative Support
- Team Supervision
- Office Management
- Event Coordination
- Scheduling Coordination
- Office Administration
- Workflow Optimization
- Strategic Planning
- Financial Reporting
- Organizational Skills
- Conflict Management
- Clerical Support
- Payroll and budgeting
- Customer Relations
- Training and coaching
- Documentation Management and Reporting
- Mail handling
- Excel proficiency
- Written Communication
- Problem-Solving
- Multitasking
- Analytical Skills
- Microsoft Office Suite
Accomplishments
- Certified Nurse Assistant Certificate
- Utah Food Handlers Permit
- Adult First Aid/CPR/AED Certificate of Completion conducted by the Red Cross.
References
- Ruth Menjivar, (323) 202-9785, ruthmenjivar88@gmail.com
- Estee Watson, (801) 708-3655, estee.watson@hrblock.com
- Dustin Baisch, (925) 493-1764, dustinbaisch@gmail.com
Certification
- Previously a Certified Nursing Assistant
Languages
English
Professional
English
Professional
Timeline
Office Manager
H&R Block
11.2023 - 04.2024
Shipping and Packaging (Production Worker)
Allergy Research Group
10.2020 - 03.2023
Certified Nurse Assistant
Sunridge Assisted Living and Memory Care
06.2018 - 07.2020
Undergraduate Bachelor's Degree in Economics and Minor in Business -
The University of Utah
High School Diploma -
Cyprus High School