Angie Natalia Gonzalez
Pompano Beach,FL
Summary
Detail-oriented and adaptable professional with experience in healthcare support, hospitality, and administrative services. Skilled in COVID-19 testing procedures, public area maintenance in high-end hotels, and medical prior authorizations for gastroenterology. Strong background in customer service, compliance with safety protocols, and coordination with multidisciplinary teams.
Overview
4
4
years of professional experience
Work History
Authorization Specialist
Rivas Digestive Center
Miami, FL
03.2025 - Current
- Managed prior authorizations for procedures.
- Verified insurance coverage and patients' benefits before scheduling.
- Collected and submitted required medical documentation to insurance providers for approval.
- Communicated effectively with patients, physicians, and insurance companies to expedite authorizations.
- Entered and updated patient information in electronic medical records (EMR) in compliance with HIPAA regulations.
- Collect and send medical records to the respective patient and/or primary care provider.
- I work towards authorizations and referrals for procedures for each patient according to their insurance, using platforms such as Availity, Epic, United, EviCore, among others.
- Handling Excel, Word, and Outlook daily.
Public Area Attendant
Four Seasons Hotel
Fort Lauderdale, Florida
03.2022 - 03.2025
- Maintained cleanliness and sanitation of common areas, including the lobby, hallways, elevators, and restrooms.
- Replenished supplies in restrooms and guest service station.
- Coordinated with housekeeping staff to prepare public areas for events and high-traffic periods.
- I made inventories every week.
- I guided the guests when they needed it.
Covid Testing
Rapid Testing
Bronx, New York
10.2021 - 02.2022
- I administered processed rapid and PCR tests in accordance with medical and biosafety protocols.
- I prepared and labeled samples for sending to the laboratory, guaranteeing traceability and accuracy.
- I received and guided patients, providing clear instructions on the test procedure.
- I coordinated appointments, checked health insurance, and completed electronic records with accurate data.
- Supervised material inventory and coordinated orders for medical supplies and PPE.
Education
GED -
Dewitt Clinton
New York, NY11-2021
Administrative Assistant -
Alison
Miami, FLSkills
- Prior authorization management
- Insurance verification
- Medical documentation collection
- Referrals/ Authorizations
- Electronic medical records (EMR)
- Appointment coordination
- Patient communication
- Attention to detail
- Problem solving
- Inventory management
- Prior authorization processing
- Microsoft office
- Public assistance programs
- Appointment scheduling
- Punctual
Timeline
Authorization Specialist
Rivas Digestive Center
03.2025 - Current
Public Area Attendant
Four Seasons Hotel
03.2022 - 03.2025
Covid Testing
Rapid Testing
10.2021 - 02.2022
GED -
Dewitt Clinton
Administrative Assistant -
Alison
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