Angélica de la rosa
Monterrey,MX
Summary
>15 years in workforce. Coffee lover. Consistently inquisitive Food Chemistry, results driven manager with distinguished experience in Food industries and proven leadership abilities. Skilled in increasing productivity and customer satisfaction both inside and outside of the Organization. Committed to streamlining procedures while optimizing Company capabilities for business growth.
Overview
18
18
years of professional experience
Work History
Regional Customer Quality Manager
BARRY CALLEBAUT
07.2022 - Current
- Built relationships with customers and community to establish long-term business growth.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Improved quality processes for increased efficiency and effectiveness.
- Sorted product and provided expertise on non-conforming product requirements.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed revenue models, process flows, operations support and customer engagement strategies.
LATAM - Sensory Coordinator
BARRY CALLEBAUT
11.2017 - 07.2022
- Ensure compliance within internal and external standards in the design and operation of sensory laboratories LATAM.
- Keep and Train Sensory Panelists / Flavor Product Description.
Professor
TEC DE MONTERREY
01.2019 - 07.2022
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
- Established and maintained inclusive, collegial and collaborative culture within classroom.
R&D Scientist - Citrus Oils
CITROFRUT
04.2016 - 10.2017
- Develop Innovation Projects in the search to increase the value of the by-products of citrus juice processing
- Active participation in the search of National Funds for the support of Research and Innovation.
- Conducted research to identify and evaluate new technologies and concepts.
Biscuit - Sr. Specialist Innovation
PEPSICO
01.2013 - 01.2016
- Support of Chromatographic Analysis in Different R&D Projects
Savory - Specialist Innovation
PEPSICO
01.2012 - 01.2013
- Support of Chromatographic Analysis in Different R&D Projects
Professor
UNIVERSIDAD AUTÓNOMA DE QUERÉTARO
01.2011 - 01.2012
- Chemistry, Mathematics, Physics and Laboratory.
Sensory and GCMS Project Coordinator in different Projects
CICATA
01.2010 - 01.2012
Quality Analyst and Flavor Assistant
GIVAUDAN DE MEXICO SA DE CV
01.2007 - 09.2007
- Physicochemical analysis of liquid flavors and Preparation of seasonings.
Education
Master of Science - Flavor Chemistry
CENTRO DE INVESTIGACIÓN DE CIENCIA APLICADA Y TECNOLOGÍA AVANZADA
Queretaro, Mexico12.2009
UNIVERSIDAD AUTÓNOMA DE QUERÉTARO
12.2007
POLYTECH DE LILLE
Lille, France2006
Certification Program of "Development and Implementation of a Quality System" -
UNIVERSIDAD AUTÓNOMA DE QUERÉTARO
01.2008
Skills
- Problem resolution
- Collaboration and teamwork
- Project Management
- Supplier and Customers Relationship Management
- Document Control
- Internal Auditing
Languages
Spanish
English
French
Timeline
Regional Customer Quality Manager
BARRY CALLEBAUT
07.2022 - Current
Professor
TEC DE MONTERREY
01.2019 - 07.2022
LATAM - Sensory Coordinator
BARRY CALLEBAUT
11.2017 - 07.2022
R&D Scientist - Citrus Oils
CITROFRUT
04.2016 - 10.2017
Biscuit - Sr. Specialist Innovation
PEPSICO
01.2013 - 01.2016
Savory - Specialist Innovation
PEPSICO
01.2012 - 01.2013
Professor
UNIVERSIDAD AUTÓNOMA DE QUERÉTARO
01.2011 - 01.2012
Sensory and GCMS Project Coordinator in different Projects
CICATA
01.2010 - 01.2012
Quality Analyst and Flavor Assistant
GIVAUDAN DE MEXICO SA DE CV
01.2007 - 09.2007
Master of Science - Flavor Chemistry
CENTRO DE INVESTIGACIÓN DE CIENCIA APLICADA Y TECNOLOGÍA AVANZADA
UNIVERSIDAD AUTÓNOMA DE QUERÉTARO
POLYTECH DE LILLE
Certification Program of "Development and Implementation of a Quality System" -
UNIVERSIDAD AUTÓNOMA DE QUERÉTARO