FC Associate
Amazon
Orlando, FL
10.2023 - Current
- Restocked shelves with new merchandise as it arrived from vendors.
- Prepared weekly sales reports for management review.
- Filled orders according to defined standards using standard picking system.
- Processed returns according to company policies and procedures.
- Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
- Tracked outgoing orders to provide shipping status to customers.
- Operated forklift and pallet jack to transport heavy loads.
- Demonstrated strong problem solving skills when dealing with difficult situations.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Compared merchandise invoices to items actually received.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Tracked shipments using online tools and updated records accordingly.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Resolved customer inquiries in a timely manner via phone or email communication.
- Verified items correctly matched to sales check for packing and shipment.
- Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
- Assisted customers in locating products and providing product knowledge.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Cross-trained team members on various tasks within the department.
- Packed merchandise for delivery and moved items to delivery area.
- Implemented loss prevention measures to protect company assets.
- Stamped price tags on merchandise, referring to official price lists.
- Issued supplies, materials and products to team members based on information from requisitions.
- Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
- Located merchandise from shelves and storage areas to fill orders.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Packaged items with appropriate materials to prevent damage during shipping.
- Wrapped and moved pallets to designated carrier area.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Placed products on conveyors for final wrapping and shipment.
- Inventoried items on the shelf to ensure accurate stock levels were maintained.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Followed proper packaging requirements depending on order size and type.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes, or pallets.
- Collaborated with other departments to provide excellent customer service.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Developed relationships with customers through friendly conversation.
- Stocked shelves with merchandise while adhering to inventory control procedures.
- Read orders to verify attributes and quantities of merchandise.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Maintained cleanliness of store by sweeping floors, taking out trash, dusting shelves.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
