Angela Padilla-Soriano
Freedom
Summary
Knowledgeable cashier with solid background in retail operations and customer service management. Successfully led cashier teams, enhancing transaction efficiency and customer satisfaction. Demonstrated proficiency in handling transactions, training staff, and resolving customer issues.
Overview
5
5
years of professional experience
Work History
In-Home Caretaker
IHSS In Home Support Services
01.2022 - Current
- Assisted clients with daily living activities, promoting comfort and independence.
- Provided companionship to enhance emotional well-being and reduce feelings of isolation.
- Administered medication as per prescribed schedules, ensuring safety and adherence to health guidelines.
- Maintained cleanliness and organization in client living spaces, contributing to a healthy environment.
- Communicated effectively with family members regarding client needs and progress updates.
- Adapted caregiving techniques based on individual preferences and evolving needs of clients.
- Demonstrated strong problem-solving abilities in addressing various challenges faced during the course of caregiving, leading to effective resolutions and satisfied clients.
Lead Cashier
FLIK Hospitality
08.2023 - 05.2025
- Trained and mentored new cashiers on policies and procedures.
- Ensured compliance with health and safety regulations in service areas.
- Resolved customer inquiries and issues, promoting positive experiences.
- Monitored inventory levels and assisted in ordering supplies as needed.
- Supervised daily operations of POS system, transactions, and register management.
- Assisted customers by answering questions and fulfilling requests.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
- Developed strong rapport with colleagues across departments, fostering teamwork that led to smooth operations.
- Managed high volume sales periods effectively, ensuring prompt service during peak hours.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
Deli Clerk
Santa Fe Foods
08.2020 - 12.2022
- Assisted customers in selecting deli products, providing exceptional service and product knowledge.
- Operated slicing machines and scales to prepare various meats and cheeses for display.
- Maintained cleanliness of deli area, adhering to food safety standards and regulations.
- Collaborated with team members to replenish stock and ensure timely product availability.
- Trained new staff on proper food handling techniques and customer service protocols.
- Monitored inventory levels, conducting regular audits to minimize waste and optimize supply chains.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
High School Diploma -
Aptos High
Aptos, CA06-2020
Skills
- Meal prep
- Customer assistance
- Visual merchandising
- Opening and closing procedures
- Staff training
- Problem-solving
- Multitasking and organization
- Dependable and responsible
- Verbal and written communication skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Heavy lifting
- Flexible schedule and availability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Cashier
FLIK Hospitality
08.2023 - 05.2025
In-Home Caretaker
IHSS In Home Support Services
01.2022 - Current
Deli Clerk
Santa Fe Foods
08.2020 - 12.2022
High School Diploma -
Aptos High