Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ANGSUMALIN SANTHONG GREENWALD

Hermosa beach,CA

Summary

I bring strong customer service skills, effective communication, and the ability to stay calm under pressure. My experience in team collaboration, problem-solving, and ensuring safety makes me well-equipped to provide exceptional service as a flight attendant. I am committed to delivering a safe, comfortable, and positive experience for passengers on every flight. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Employee

Vons Grocery Store
Bangkok, Thailand
01.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Operated a variety of machinery and tools safely and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Senior Caregiver

Privet Care
Bangkok, Thailand
04.2023 - 05.2024
  • Assisted clients with daily living activities including grooming, dressing, meal preparation, and medication reminders.
  • Monitored clients' health status, reporting any changes in physical or mental conditions to the appropriate personnel.
  • Administered medications as per physician instructions, ensuring accuracy and timeliness.
  • Maintained a clean and safe environment for clients, adhering to infection control guidelines.
  • Provided companionship and emotional support, engaging in activities like reading, playing cards, and going for walks.
  • Communicated effectively with families about clients' health progress and care plan goals.
  • Recognized emergencies, and quickly notified medical professionals and family members.
  • Developed a strong rapport with clients, ensuring trust and comfort, and offering emotional support to those dealing with loneliness or depression.

Food and Beverage Intern

The Landmark Bangkok Hotel
Bangkok, Thailand
08.2020 - 10.2020
  • Greeted and warmly welcomed guests, ensuring they felt comfortable and valued, enhancing their overall dining experience.
  • Efficiently took orders, recommended menu items, and ensured accuracy and timely delivery of food and beverages.
  • Provided exceptional customer service, addressing guest inquiries and concerns with professionalism and empathy.
  • Maintained cleanliness and organization in dining areas, adhering to hygiene and safety standards.
  • Worked collaboratively with a team to deliver high-quality service, ensuring smooth operations in a fast-paced environment.
  • Developed strong interpersonal and communication skills, with the ability to remain calm and focused under pressure

Education

Bachelor of Arts - Tourism Industry

Chandrakasem Rajabhat University
ฺBangkok Thailand

Skills

  • Customer service excellence
  • Team collaboration
  • Attention to detail
  • Emotional intelligence and empathy
  • Health and safety awareness

Languages

Thai
Native/ Bilingual
English
Professional

Timeline

Employee

Vons Grocery Store
01.2025 - Current

Senior Caregiver

Privet Care
04.2023 - 05.2024

Food and Beverage Intern

The Landmark Bangkok Hotel
08.2020 - 10.2020

Bachelor of Arts - Tourism Industry

Chandrakasem Rajabhat University

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