Anguiel Sarceno
San Francisco,CA
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Security Guard Supervisor
National Protective Service
San Francisco, CA
06.2021 - 09.2024
- Monitored staff performance, evaluated employee performance, identified training needs and provided corrective action when necessary.
- Developed risk management plans for special events and ensured proper staffing levels were maintained at all times.
- Conducted investigations regarding potential violations of security regulations or safety protocols.
Supervisor in Training
Walmarts corporation
San Bruno, California
01.2019 - 02.2020
- Prepared invoices, purchase orders, and expense reports according to company policies.
- Trained new employees on the daily job duties, policies and procedures.
- Enforced safety regulations among team members in order to reduce potential risks.
Check Cashing
California Check Cashing
San Francisco, CA
05.2018 - 01.2019
- Processed customer deposits, withdrawals, loan payments, transfers, and check cashing.
- Maintained accurate records of all transactions including deposits, withdrawals, transfers and check cashing activity.
- Assisted customers with check cashing, bill payment, and money orders.
Check Cashing
Army Check cashing
San Francisco, California
06.2017 - 05.2018
- Utilized various software and tools to streamline processes and optimize performance.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Balboa High School
San Francisco, CA05-2017
Skills
- Incident Reporting
- Workplace Safety
- Skilled in conflict resolution
- Staff Management
- Office Administration
- Administrative Skills
- Problem-solving skills
- Fluent in English and Spanish
Timeline
Security Guard Supervisor
National Protective Service
06.2021 - 09.2024
Supervisor in Training
Walmarts corporation
01.2019 - 02.2020
Check Cashing
California Check Cashing
05.2018 - 01.2019
Check Cashing
Army Check cashing
06.2017 - 05.2018
High School Diploma -
Balboa High School
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