ANGUS IYENGUNMWENA
Cypress,TX
Summary
Tax professional with 3 years of experience preparing and providing advice on individual tax returns. Computer savvy, Excellent communication skills with customer accuracy and customer’s best interest in mind.
Overview
11
11
years of professional experience
Work History
Tax Associate
Purity Accounting
Reading, PA
02.2021 - 11.2022
- Prepared tax return documents for clients.
- Met with clients to gather information and discuss line item tax return components.
- Providing guidance and directions about Taxes.
- Completed 80 -100 tax returns on average each year.
- Communicated with federal and state tax agencies to obtain best resolution for clients.
Tax Associate
Temple tax services
Philadelphia, PA
03.2018 - 09.2020
- Prepared tax return documents for clients.
- Met with clients to gather information and discuss line item tax return components.
- Reviewing tax returns
- Providing guidance and direction on how to Completed returns.
- Conducted research and compiled backup documentation.
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
Tax Preparer
Bored of Internal Revenue tax office. Nigeria
Nigeria , Nigeria
06.2015 - 04.2016
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
- Finalized and processed paperwork with local, state and federal government authorities.
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Implemented tax reduction strategies to analyze and minimize tax liabilities.
- Used tax form instructions and tables to complete tax forms.
Customer Service Representative
MTN Nigeria, Lagos Nigeria.
05.2012 - 04.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Education
Bachelor of Science - Statistics
Anbrose Alli University
Nigeria Skills
- Drake software
- Tax slayer software
- Quality assurance
- Problem Resolution
- Microsoft Office
- Attention to Detail
- Supervision & Leadership
- Team Management
- Team player
- Work Planning and Prioritization
- Staff Supervision
- Documentation and Reporting
Certification Training
QA-Quality Assurance
(Janbask) 10-02-2023
CSM Scrum Master Certification
(Scrum Alliance) 12-04-2022
Timeline
Tax Associate
Purity Accounting
02.2021 - 11.2022
Tax Associate
Temple tax services
03.2018 - 09.2020
Tax Preparer
Bored of Internal Revenue tax office. Nigeria
06.2015 - 04.2016
Customer Service Representative
MTN Nigeria, Lagos Nigeria.
05.2012 - 04.2014
Bachelor of Science - Statistics
Anbrose Alli University
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