Angy Baez
San Bernardino,CA
Summary
Professional medical assistant skilled in both front and back office operations. Adept at managing administrative tasks, patient care, and medical documentation with precision. Strong focus on teamwork and adaptability to meet changing needs. Reliable and goal-oriented with expertise in EHR systems, patient scheduling, and clinical support.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Team Nurses Home Health Services, Inc.
09.2021 - 01.2022
- Front office duties, maintaining clean and organized front office
- Answering multiple phone lines
- Verification with insurances HMO, Medicare, Private insurances
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduling LVN's to follow up with patients
- Processing authorizations
- Calling patient to schedule nurses for the best time
- ICD 10 knowledge
- Medical Billing experience
- Procedure codes and diagnosis knowledge
- CMS -1500 form experience
- Epic software knowledge
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Delivered timely and accurate charge submissions.
- Improved patient satisfaction by providing clear explanations of billing procedures and addressing billing inquiries promptly.
Medical Assistant
Inland Behavioral & Health Services
02.2021 - 08.2021
- Assisted providers with medical procedures
- Provided wound care treatment
- Answered a high volume of phone calls
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Responsible for back office duties
- Performed DRE for diabetic patients
- Immunization VFC
- Pediatric experience
- OB experience
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Medical Assistant
JWCH Wesley Health Centers
05.2015 - 01.2019
- EHR Front and back office
- Prepare rooms for pap smears
- Ear lavage
- Breathing treatment for patient
- Scanning, checking insurance, answering phone calls, scheduling appointments
- Immunization, EKG, checking patient glucose, urine dip sticks
- CPR certified
- Podiatry experience
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Medical Assistant (Extern)
Regal Family Practice
10.2009 - 11.2009
- Responsible for both front and back office duties
- Perform general office duties (filing, data entry, record keeping, etc.)
- Answer busy telephones, schedule and confirm appointments
- Interview patients to obtain medical information and measure vital signs, weight, and height
- Prepare and administer medications as directed by a physician
- Explain treatment procedures, medications, diets and physicians' instructions to patients
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
Education
High School Diploma -
Gendarme Institute
Pico Rivera, CA09-2015
Medical Assistant Diploma - Medical Assistant
UEI
Huntington Park, CA11-2009
Diploma - High School
Pacific High School
San Bernardino, CA01-2007
Skills
- Bilingual (English/Spanish)
- Front & Back Office
- Referral Coordinator
- Medical Scheduler
- Answering busy phone calls
- Injections/Immunizations
- Tray Set-up
- Suture Removal
- EKGs
- Vital Signs
- Administer Oral Medications
- EMR / EHR
- Patient care coordination
- Data entry
- Compassionate
- Vital sign monitoring
- CPR
- Medical terminology knowledge
- Clinical documentation
- Adaptable
- Medical billing and coding
- Insurance verification
- Insurance claims
- Appointment setting
- Medical supply inventory
Timeline
Medical Assistant
Team Nurses Home Health Services, Inc.
09.2021 - 01.2022
Medical Assistant
Inland Behavioral & Health Services
02.2021 - 08.2021
Medical Assistant
JWCH Wesley Health Centers
05.2015 - 01.2019
Medical Assistant (Extern)
Regal Family Practice
10.2009 - 11.2009
High School Diploma -
Gendarme Institute
Medical Assistant Diploma - Medical Assistant
UEI
Diploma - High School
Pacific High School
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