Anh Dang
Hastings,Nebraska
Summary
Dedicated Boba Barista at Presotea, known for exceptional multitasking and strong work ethic. Excelled in enhancing customer satisfaction through crafting high-quality beverages and resolving complaints with professionalism. Demonstrated adaptability in fast-paced environments, contributing to improved workflow and maintaining high cleanliness standards. Skilled in inventory management and customer service, consistently ensuring a positive and efficient experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Boba Barista
Presotea
11.2021 - Current
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Cleaned counters, machines, utensils, and seating areas daily.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Provided personalized recommendations based on customer preferences or allergies, enhancing the overall experience.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Helped management keep adequate supply on hand by notifying of shortages.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Education
High School Diploma -
Hastings Senior Highschool
Hastings, NE05.2024
Skills
- Strong work ethic
- Cleanliness and organization
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Reliability and punctuality
- Excellent memory
- Attention to detail
- Multitasking and organization
- Clear communication
Certification
CNA Certification
Timeline
Boba Barista
Presotea
11.2021 - Current
High School Diploma -
Hastings Senior Highschool
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