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Dynamic and collaborative professional with a proven track record at Limpopo Lounge, enhancing customer satisfaction through exceptional service and guest relations management. Skilled in cash handling and leveraging Microsoft Office to streamline operations. Excelled in high-pressure environments, significantly improving guest experience through meticulous attention to detail and teamwork.

Motivated Human Services major seeking a role that allows me to combine my academic knowledge and hands-on skills to assist clients, strengthen community programs, and grow as a future professional in the field.

Federal law enforcement professional with 15+ years of experience across multiple agencies, including DHS (ICE/ERO), the Pentagon Force Protection Agency, the U.S. Department of State, and the Federal Bureau of Prisons. Possesses demonstrated expertise in criminal and administrative investigations, detention and removal operations, immigration law enforcement, and detention standards compliance. Proven supervisory and leadership abilities, with a strong record of managing high-risk cases, directing complex investigations, and coordinating effectively with domestic and international partners. Consistently dedicated to safeguarding personnel, facilities, and the public while upholding the highest standards of professionalism, safety, and security.

Passionate [Job Title] with strong background guiding team of service professionals delivering highest quality [Type] services to guests. Tactful team leader with proven track record in training and supervising team members for compliance with operating procedures. Gifted at coaching staff and personally resolving complex issues to deliver ideal guest experiences. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Anh Dao

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Bachelor of Arts - Major: Public Policy, Minor: Chinese Study

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Bachelor of Arts - Major: Public Policy, Minor: Chinese Study

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