Anh Do
Pontiac,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Manager
Nail Salon
08.2021 - 12.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Receptionist
Nail Salon
05.2020 - 07.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Server Manager
Nola Bistro
10.2018 - 04.2020
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Streamlined operations for increased efficiency by implementing staff training programs.
- Enhanced team performance with regular evaluations and constructive feedback.
- Managed inventory control, reducing waste and optimizing resources allocation.
- Monitored health and safety standards to maintain a clean, safe working environment.
Server Supervisor
Bulgogi Korean Restaurant
05.2018 - 09.2018
- Enhanced customer satisfaction by providing efficient and friendly service to guests.
- Assisted management in reducing food waste by closely monitoring inventory levels and expiration dates.
- Improved communication among staff members through regular team meetings and open discussion forums.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
Server
Bulgogi Korean Restaurant
12.2017 - 05.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Business Administration
University of The People
Pasadena, CA2023
Skills
- Financial Management
- Policy Implementation
- Staff Development
- Performance Management
- Daily Specials Memorization
- Order Management
- Safe Food Handling
- Food Running
- Technical Support
- Administrative Support
- Data Entry
- Clerical Support
- Loss Prevention
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Manager
Nail Salon
08.2021 - 12.2023
Receptionist
Nail Salon
05.2020 - 07.2021
Server Manager
Nola Bistro
10.2018 - 04.2020
Server Supervisor
Bulgogi Korean Restaurant
05.2018 - 09.2018
Server
Bulgogi Korean Restaurant
12.2017 - 05.2018
Bachelor of Science - Business Administration
University of The People