Anh Hoang
Mountain House,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Cashier/Kitchen Staff Member
Vitacane
05.2023 - Current
- Shift-lead (responsible for every event that happens during shifts and training new employees)
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Followed sanitary food handling procedures, focused on the correct use of covers and labels and discarded ingredients by expiration date.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Cashier/Kitchen Staff Member
Kung Fu Tea
03.2022 - 12.2022
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Home Depot
07.2021 - 09.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
Education
Undergrad - Marketing
California State University-Sacramento
10.2023
High School Diploma -
Mountain House High School
05.2021
Dual Enrollment college courses -
San Joaquin Delta College
06.2020
Skills
- Critical thinking
- Leadership
- Communication
- Team Work
- Time Management
- Product Management and Branding
- Product Positioning
- Planning Events
- Social Media Expertise
Languages
Vietnamese
English
Awards
CJSF, Award Seal of Biliteracy Award, High Honors
Timeline
Cashier/Kitchen Staff Member
Vitacane
05.2023 - Current
Cashier/Kitchen Staff Member
Kung Fu Tea
03.2022 - 12.2022
Cashier
Home Depot
07.2021 - 09.2021
Undergrad - Marketing
California State University-Sacramento
High School Diploma -
Mountain House High School
Dual Enrollment college courses -
San Joaquin Delta College