Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Hobbies
Timeline

Anh Nguyen

Costa Mesa,CA

Summary

Motivated restaurant server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience

Work History

Restaurant Waiter

Boiling Point
Irvine, CA
07.2020 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

Education

High School Diploma -

Segerstrom High School, Santa Ana, CA
06.2022


  • Completed AP courses: Modern World History, Chemistry, Language Composition, Physics 1, U.S government, Macroeconomics, and Calculus AB
  • 4.3 GPA
  • Extracurricular Activities: Volleyball, NHS (Nation Honors Society), KIWINS, VSA (Vietnamese Student Association), Robotics, CSF (California Scholar Federation)
  • VSA (Vietnamese Student Association) Board Member
  • Honor Roll: Every semester for 4 straight years

Skills

  • COVID Symptom Screening
  • Banquet Coordination
  • Conflict and Complaint Resolution
  • Bathroom Servicing
  • Customer Needs Assessments
  • Warm and Friendly
  • Menu Memorization and Presentation
  • Able to Lift 30 Pounds
  • Restocking Items
  • Cooking Methods

Additional Information

Strengths:

- Good communication skills

- Work well as a team

- Friendly and always curious to learn more from experienced co-workers

- Understand the customer's needs and the company's goals

- Willing to improve over time to enhance the quality of the company


Weaknesses:

- Speak quite fast which causes confusion sometimes

- Be a bit impatient when going under stress and complaints

- Hard to let go of mistakes or complaints






Languages

English
Full Professional
Vietnamese
Native or Bilingual

Hobbies

- Playing sports with my friend group on the weekend

- Watching youtube videos about technologies, space launches, and electric cars

- Going out to eat with family and friend group

- Driving at night with the window down

- Hiking

Timeline

Restaurant Waiter - Boiling Point
07.2020 - Current
Segerstrom High School - High School Diploma,

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Anh Nguyen