ANH NGUYEN
Pennsauken Township,NJ
Summary
Customer Service Specialist experienced in cash handling and front desk operations. Managed inquiries with efficiency while enhancing skills in CAD, SketchUp, and RHINO to contribute effectively to interior design projects.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Assistant/Cashier
Moonrock Nails and Spa
Maple Shade Township, New Jersey
08.2018 - Current
- Handled cash, credit, and debit transactions accurately and securely.
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product selection and service inquiries promptly.
- Resolved customer complaints quickly and professionally.
- Resolved customer complaints and concerns professionally and calmly.
- Provided exceptional customer service to enhance client satisfaction continuously.
- Maintained cleanliness and organization of the front desk area consistently.
- Managed appointment scheduling for nail and spa services effectively.
- Verified that all prices were correct before completing sales transactions.
Customer Service Representative
APL shipping Vietnam
Ho Chi Minh
04.2013 - 04.2015
- Responded to customer inquiries, delivering accurate information on products and services through phone calls and emails.
- Supported customers with inquiries regarding shipping services and procedures, ensuring clarity and satisfaction.
- Processed customer orders and coordinated with logistics teams for timely delivery.
- Handled billing inquiries and facilitated payment processing for services rendered.
- Coordinated with colleagues to enhance communication between departments for improved service delivery.
Education
Bachelor of Arts - Interior Design
Berkeley College
New York, NY05-2027
BBA - Management
DeVry University
Philadelphia, PA09-2020
BBA - Economics And Finance
RMIT University
Singapore09-2012
Skills
- Cash handling
- Customer service
- Front desk operations
- Teamwork
- Interior design
- CAD design
- Patience and tolerance
Languages
English
Professional
Vietnamese
Native/ Bilingual
Accomplishments
- Spring 2025 President's List
- Fall 2025 Dean’s List.
Timeline
Assistant/Cashier
Moonrock Nails and Spa
08.2018 - Current
Customer Service Representative
APL shipping Vietnam
04.2013 - 04.2015
Bachelor of Arts - Interior Design
Berkeley College
BBA - Management
DeVry University
BBA - Economics And Finance
RMIT University