Anhkha Vo
West Allis,WI
Summary
Experienced and dedicated technician with over a decade of experience, assisting other technicians. Well versed in electrical/mechanical diagnosis and providing solutions.
Overview
11
11
years of professional experience
Work History
Master Service Technician
BMW
11.2015 - Current
- BMW Master Service Technician International Auto
- Diagnosed and repaired drivetrain concerns, ensuring vehicle performance and safety.
- Perform electronic diagnostic and resolve concern.
- Diagnose suspension and repair concerns.
- Road test vehicle to ensure quality repair.
- Performed vehicle inspections, basic maintenance, and repairs while documenting all necessary information.
- Communicate with advisor and customer on more technical repair.
- Provided accurate estimates for labor, cost, and parts, facilitating informed customer decisions.
- Execute air conditioning repair services, ensuring compliance with certification standards.
- ASE Master Certification A1-A9
Education
BMW Certified Technician Graduate -
BMW STEP Program
Phoenix, Arizona11-2015
Certificates of Completion -
Universal Technical Institute
Lisle, Illinois06-2015
General Educational Development (GED) -
Neuqua Valley High School
Naperville06-2013
Skills
- Drivetrain repair
- Electronic diagnostics
- A/C troubleshooting
- Technical troubleshooting
- Quality of work
- Detail oriented
- Attendance
- Conflict resolution
- Team collaboration
Timeline
Master Service Technician
BMW
11.2015 - Current
BMW Certified Technician Graduate -
BMW STEP Program
Certificates of Completion -
Universal Technical Institute
General Educational Development (GED) -
Neuqua Valley High School