Anhr Aljumaili
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
5
5
years of professional experience
Work History
Online Order Pickup Associate
Walmart
01.2022 - 09.2023
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Collaborated with team members to streamline the order process, resulting in improved productivity.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
Stocking Associate
Wal-Mart Supercenter
01.2019 - 01.2022
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Streamlined stocking process for increased efficiency, following company guidelines and procedures.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
- Collaborated with team members to maintain a clean, organized work environment.
- Supported management in executing seasonal resets and promotional displays for optimal product visibility.
- Consistently met or exceeded productivity goals while ensuring compliance with safety guidelines.
Education
High School Diploma -
Baghdad High School
Baghdad05.2014
Skills
- Preparing Reports
- Workplace Safety
- Data Entry
- Program Support
- Management Support
- Customer Service
Languages
Arabic
Native or Bilingual
Timeline
Online Order Pickup Associate
Walmart
01.2022 - 09.2023
Stocking Associate
Wal-Mart Supercenter
01.2019 - 01.2022
High School Diploma -
Baghdad High School