Ani Afyan
North Hills,CA
Overview
10
10
years of professional experience
Work History
Rehab Technician
Gloria Detox | Drug & Alcohol Rehab Center
Los Angeles, CA
06.2024 - Current
- Improved patient outcomes by implementing personalized rehabilitation plans based on individual needs and abilities.
- Greet patients, help them complete intake forms, and escort them to treatment rooms.
- Filed evaluations, progress reports, daily notes and discharge summaries on medical chart.
- Communicated back to nurses and therapists regarding patient performance and condition.
Hospice Intake
Palermo Hospice
Glendale, CA
03.2024 - 06.2024
- Responsible for coordinating new intake referrals, gathering medical records, hospice order, and patient insurance information.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Provided emotional and spiritual support to patients and their families, contributing to peaceful end-of-life experience.
- Optimized care delivery by effectively managing supplies and equipment, ensuring availability for patient needs.
Personal Client Manager
ID Bank
Yerevan, Armenia
08.2018 - 03.2024
- Account opening and maintenance, updating customer related information, etc.
- Loan processes follow-up assessing customer credit eligibility, providing recommendation, etc.
- Perform cash handing services, including processing deposits and withdrawals, payments and balancing a cash drawer.
Consultant Manager
Natura Siberica
Yerevan, Armenia
11.2014 - 07.2018
- Managed daily workloads by organizing schedules and delegating tasks.
- Managed client communication to set clear expectations, verify satisfaction and drive end-to-end service improvements.
- Track and increase sales.
- Manage store budgets.
Education
Bachelor of Arts - Tourism
Russian State University of Tourism And Service
Yerevan, Armenia06.2012
Bachelor of Arts - Linguistics
Moscow State University of Economics, Statistics
Moscow, Russia06.2009
N 1110 School
Moscow, Russia06.2008
Shirvanzade School N 21
Yerevan, Armenia06.2004
Skills
- Teamwork
- Negotiation
- Problem-Solving
- Ability to work in stressed conditions
- Quick Learner
Languages
English
Professional Working
Russian
Native or Bilingual
Armenian
Native or Bilingual
Timeline
Rehab Technician
Gloria Detox | Drug & Alcohol Rehab Center
06.2024 - Current
Hospice Intake
Palermo Hospice
03.2024 - 06.2024
Personal Client Manager
ID Bank
08.2018 - 03.2024
Consultant Manager
Natura Siberica
11.2014 - 07.2018
Bachelor of Arts - Tourism
Russian State University of Tourism And Service
Bachelor of Arts - Linguistics
Moscow State University of Economics, Statistics
N 1110 School
Shirvanzade School N 21