Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Ani Nikogosyan

Gilbert ,AZ

Summary

Results-oriented healthcare professional with over 15 years of experience in patient account management, claims resolution, and customer service. As a Certified Nursing Assistant, possesses strong analytical and organizational skills that enhance team leadership and drive operational efficiencies. Proven track record in improving processes and fostering customer satisfaction through effective communication and collaboration. Committed to advancing healthcare delivery by leveraging expertise across diverse sectors including fitness, marketing, and business management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Private Coach

Self Employment Specialists
Gilbert, AZ
01.2017 - Current

Developed personalized training programs for athletes of all ages and skill levels, focusing on skill progression,

technique, and performance enhancement. Conducted one-on-one and small group coaching sessions to

improve skills, flexibility, and strength, ensuring a safe and supportive environment. Provided constructive

feedback and mentorship to athletes, fostering their confidence and motivation. Monitored and assessed

athlete progress, adjusting training plans as needed to meet individual goals. Collaborated with parents to

communicate progress and address any concerns, building strong relationships to support athlete development.

Offered insightful feedback and guidance, helping athletes build confidence and motivation in their abilities.

General Manager

Club Pilates Franchise LLC
Gilbert, AZ
11.2021 - 03.2022

Directed day-to-day operations, ensuring a high-quality customer experience.

Managed staff recruitment, onboarding, and performance evaluations to foster team success.

Streamlined scheduling and workflows to enhance operational efficiency, a skill transferable to claims management.

Developed and executed marketing strategies to increase engagement and attract new members, emphasizing communication and outreach skills relevant to patient account coordination.

Analyzed revenue and expenses to maintain financial health, demonstrating analytical skills critical to billing and claims tracking.

Implemented improvements based on member feedback, showcasing adaptability and a customer-focused approach.

Marketing Specialist

Iweeza
Chandler, AZ
05.2017 - 11.2020

Conducted market research to identify trends and customer preferences.

Cultivated relationships with clients and partners, enhancing communication and collaboration.

Developed marketing campaigns and tracked their effectiveness, showcasing analytical and organizational skills.

Developed and executed targeted social media campaigns to enhance brand visibility and engagement.

Analyzed social media metrics to optimize content strategy and increase audience.

Collaborated with cross-functional teams to align social media efforts with overall marketing objectives.

Developed and executed marketing campaigns to increase brand awareness and drive customer engagement.

Created and managed content for social media platforms, resulting in increased online presence and follower growth.

Collaborated with social media influencers to enhance brand visibility.

Partnered with social media influencers to boost brand engagement .

Education

Associate of Science - AA

Glendale Community College
Glendale, CA
05-2010

Certified Nursing Assistant - CNA Nursing

CBD College
Los Angeles, CA
05-2008

High School Diploma -

Glendale High School
Glendale
05-2007

Skills

  • Customer Satisfaction: Addressed inquiries and resolved issues efficiently, building client trust and loyalty
  • Operational Oversight: Managed budgets, staff schedules, and strategic plans, ensuring projects were completed on time and within budget
  • Marketing & Communication: Created marketing campaigns and strategies to boost customer engagement and retention
  • Time Management: Effectively managed multiple tasks and deadlines in a fast-paced environment
  • Budgeting: Oversaw financial planning, optimized costs, and achieved budget goals while maintaining operational efficiency
  • Leadership: Led teams and mentored individuals to achieve both personal and professional development objectives and goals
  • Problem-Solving: Addressed unexpected challenges, making quick decisions to maintain workflow and meet goals
  • Communication: Fostered strong relationships with colleagues, clients, and external partners to ensure smooth collaboration and success
  • Organization: Coordinated schedules, tasks, and projects to ensure consistent productivity and efficiency

Certification

Daycare Operations Certification

Retail and E-Marketing Certifications

Affiliations

Sports

Fitness

Travel

Interior Design

Timeline

General Manager

Club Pilates Franchise LLC
11.2021 - 03.2022

Marketing Specialist

Iweeza
05.2017 - 11.2020

Private Coach

Self Employment Specialists
01.2017 - Current

Associate of Science - AA

Glendale Community College

Certified Nursing Assistant - CNA Nursing

CBD College

High School Diploma -

Glendale High School
Ani Nikogosyan