Ani Owen
Minneapolis,MN
Summary
Reliable, upbeat, and successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Sales Associate/Brand Representative
Hollister.Co
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Poll Worker
City of Minneapolis
11.2023 - Current
- Working long hours, working as a team, following strict regulations and procedures, helping people with disabilities find accessible ways to vote, learning how to use new technology in short amounts of time.
- Troubleshot technical issues with voting equipment, ensuring minimal disruption to the voting process.
- Supported fellow poll workers through collaboration and communication, contributing to a successful team dynamic.
- Educated first-time voters on proper voting procedure, promoting confidence in their ability to cast an informed ballot.
- Issued ballots and provided instruction on how to correctly mark choices.
- Maintained accurate voter records by diligently updating the registration database.
- Preserved voter privacy through careful handling of sensitive information and strict adherence to confidentiality protocols.
- Continuously updated knowledge on election laws, regulations, and procedures in order to provide accurate information to voters and fellow poll workers.
Babysitting
Multiple Families
01.2019 - Current
- Communicating with parents, cooking meals for diet restrictions, keeping track of emergency plans, bathing, dressing, measuring and administering medication, teaching and monitoring multiple kids at once, reading and playing games, settling arguments between children, walking kids to the park, cleaning up spills and messes and coming up with activities to do
- Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
Cashier/concessions/slide attendant
Richfield Pool
05.2022 - 09.2023
- Managing arguments and misunderstandings, switching between jobs in the same facility.
- Following cleaning protocols to ensure customers had a sanitary environment
- Giving extra help to people who needed it, enforcing rules to ensure safety, reporting to a supervisor when appropriate, and managing stock and transportation of products
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
12th Grade -
Roosevelt High School
Minneapolis, MN06.2025
Skills
- CPR/AED certified
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Outgoing Personality
- Money Handling
- Flexible Schedule
- Stocking and Receiving
- Conflict Resolution
Timeline
Sales Associate/Brand Representative
Hollister.Co
05.2024 - Current
Poll Worker
City of Minneapolis
11.2023 - Current
Cashier/concessions/slide attendant
Richfield Pool
05.2022 - 09.2023
Babysitting
Multiple Families
01.2019 - Current
12th Grade -
Roosevelt High School