Ani Sevoyan
Glendale,CA
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Customer Service Representative
Best Optic Lab Inc
02.2025 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Pharmacy Technician
Target
04.2017 - 02.2019
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels of pharmaceuticals and supplies to ensure availability.
- Processed prescription orders using pharmacy management software efficiently.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
Cashier
JCPenney
01.2016 - 10.2017
- Processed customer transactions accurately, ensuring efficient checkout experiences.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
Education
High School Diploma -
Armenia Yerevan
147 Zeytun 05-2004
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Microsoft Excel
- Scheduling
- Scheduling and calendar management
- Invoice processing
- Schedule management
- Accounting support
Certification
- Pharmacy Technician License - 2014
Pharmacy Technician, Target, 2014-2016.
Languages
English
Full Professional
Armenian
Full Professional
Russian
Limited Working
Timeline
Administrative Assistant/Customer Service Representative
Best Optic Lab Inc
02.2025 - Current
Pharmacy Technician
Target
04.2017 - 02.2019
Cashier
JCPenney
01.2016 - 10.2017
High School Diploma -
Armenia Yerevan